Yuzhong New District Changshui Subdistrict Office Banqiao Community Residents' Committee Yunqiao Hospital about 400 meters northeast, Guandu District, Kunming, Yunnan, ChinaDettagli hotel
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1 notte
Recensioni degli ospiti
4.5/5
Buono
497 recensione
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Recensioni verificate
Ubicazione4.4
Strutture e servizi4.4
Servizio4.5
Pulizia4.5
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Utente anonimo
Quiet Elegance Cozy Double Bed Room
Soggiorno: set 2024
Famiglia
10 recensione
1.7/5
Pubblicata: 8 set 2024
NOT RECOMMENDED! We booked this hotel for another 2 rooms due to the bundle offer with the purchase of flight tickets. However we are very disappointed with the room cleanliness/facilities and hotel services.
Room cleanliness and facilities
1. There are blockage in the toilets in our rooms, causing our feet to be soaked in waste water when showering.
2. The air-con is fixed at the position facing the bed and it blows directly towards the bed, which is annoying to rest on bed. Over time, the air-con let out weird noises and sounds like breaking down anytime soon.
3. The hair dryer got heated very fast and we have to cool it down a few times to dry the hair.
4. Clothes rack and bathroom facilities are rusty and dirty.
5. Bath towel is old and even with holes, resting on the rusty clothes rack.
6. Toilet bowl cannot be flushed.
7. Bad odour in the bedroom.
8. Water pressure for the shower head is very low.
9. Overall very bad and run down room.
Hotel services
Worst ever airport transfer service and not flexible at all. We can only choose the time-slot for airport transfer according to the hotel schedules even there are 5 of us. The time-slots are either too early or you will risk being late for flight and the transfer interval every 2 hours even it’s only less than 10km from the airport. First ride to hotel was okay and it’s 7pax van. The driver just abit rude to speak with us and only speak Chinese. The driver was standby there abit early to pick up us. BUT!!! The airport return service is so bad. Our return flight was scheduled at 4pm and check in only open 3 hours before the flight schedule time. So we expect that the airport transfer service can be arranged at 1pm or later but the front desk staff told us only 11:50am slot or next slot at 2pm are available for us. Having being prudent, we chose 11:50am slot. Only then we realise they outsourced the transfer service to a 17pax van driver. This driver is accommodating passengers from multiple hotels (more than 3 to fit the van), our 13 mins transfer services became 30+ mins. We are grateful that we chose the earlier slot. Please manage your time wisely if you really want to take their service.
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Risposta dalla struttura: 尊敬的客人您好,非常感謝您下榻東銘酒店,沒能給您好的入住體驗,是我們酒店的失職,房間都是有外窗,通風效果很好,每天都有員工在檢查房間後才正常開房,東銘大酒店歡迎您再次下榻入住,我們也會繼續努力提升服務質量,為您提供更加舒適的住宿體驗。再次感謝您的支持和評價!
Utente anonimo
Quiet Elegance Cozy Double Bed Room
Soggiorno: apr 2024
Solo
5 recensione
3.5/5
Pubblicata: 4 mag 2024
You got what you paid for, cannot complain. Had a nice rest tho which is good. Host seemed friendly on wechat but grumpy f2f.
Traduci
Risposta dalla struttura: 非常感激您對我們東銘大酒店的點評。我們酒店不管你晚上幾點到我們都有司機接待、我們很高興您認為我們的房間乾淨、設施齊全,且整體物超所值。酒店配備電梯,空調,停車場,餐廳,會議室,充電樁,24小時免費接送機,免費叫醒服務,酒店周邊小吃街,燒烤,飯店,東銘大酒店歡迎您再次下榻入住,我們也會繼續努力提升服務質量,為您提供更加舒適的住宿體驗。
ADNAN MUHAMMAD Pk
Quiet Elegance Cozy Double Bed Room
Soggiorno: mag 2024
Lavoro
49 recensione
5.0/5
Eccezionale
Pubblicata: 19 mag 2024
nice hotel, enjoyed our stays, friendly staff and cooperative.
Traduci
Risposta dalla struttura: 非常感激您對我們東銘大酒店的點評。我們酒店不管你晚上幾點到我們都有司機接待、我們很高興您認為我們的房間乾淨、設施齊全,且整體物超所值。酒店配備電梯,空調,停車場,餐廳,會議室,充電樁,24小時免費接送機,免費叫醒服務,酒店周邊小吃街,燒烤,飯店,東銘大酒店歡迎您再次下榻入住,我們也會繼續努力提升服務質量,為您提供更加舒適的住宿體驗。
Amphanh PASERDSACK
Quiet Elegance Cozy Double Bed Room
Soggiorno: mar 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 4 mar 2024
The service at Dongming Hotel (Changshui Airport) is exceptional and very friendly. They offer free airport pick up and drop off, making it convenient for travelers. The rooms are kept tidy and clean, and they are equipped with amenities such as a TV and air conditioner. Despite any language barriers, the staff is able to communicate effectively through WeChat, which can translate both Chinese-English and English-Chinese. This level of attention to detail and convenience makes the hotel an excellent choice for travelers passing through Changshui Airport.
Traduci
Risposta dalla struttura: 常感激您對我們東銘大酒店的好評。我們酒店不管你晚上幾點到我們都有司機接待、我們很高興您認為我們的房間乾淨、設施齊全,且整體物超所值。酒店配備電梯,空調,停車場,餐廳,會議室,充電樁,24小時免費接送機,免費叫醒服務,酒店周邊小吃街,燒烤,飯店,東銘大酒店歡迎您再次下榻入住,我們也會繼續努力提升服務質量,為您提供更加舒適的住宿體驗。再次感謝您的支持和好評
DuongSin Low
Tranquil Comfort Double Bed Room
Soggiorno: gen 2024
Solo
11 recensione
5.0/5
Eccezionale
Pubblicata: 18 gen 2024
Value for money. Room is clean and comfy. Hotel staffs are helpful. It's very near to the airport and service for back and forth to airport is available. Eateries stores and convenient shops are available nearby. It's slight more than 2km to the nearest metro station.
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Risposta dalla struttura: 尊敬的客户您好!非常感激您對我們東銘大酒店房間乾淨,和舒適度的好評!我們希望除了在物超所值的硬件及軟件等方面來提高您的入住體驗,還能通過每個小細節讓旅途中的您感受到回家的温暖,感謝您的五星好評,期待與您再次相會!祝您工作順利,事業高升!
Utente ospite
Quiet Elegance Cozy Double Bed Room
Soggiorno: gen 2024
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 15 gen 2024
This Hotel is good for travelers who are in transit on their travels. The staff's behaviour is very nice. Facilities are also good.
Traduci
Risposta dalla struttura: 非常感激您對我們東銘大酒店的好評。我們很高興您認為我們的房間乾淨、設施齊全,且整體物超所值。酒店配備電梯,空調,停車場,餐廳,會議室,充電樁,24小時免費接送機,免費叫醒服務,酒店周邊小吃街,燒烤,飯店,東銘大酒店歡迎您再次下榻入住,我們也會繼續努力提升服務質量,為您提供更加舒適的住宿體驗。再次感謝您的支持和好評!
Fizz1093
Quiet Elegance Cozy Double Bed Room
Soggiorno: feb 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 7 mar 2024
Hotel management system was so beautiful. Their are so helpful
Traduci
Risposta dalla struttura: 非常感激您對我們東銘大酒店的好評。我們酒店不管你晚上幾點到我們都有司機接待、我們很高興您認為我們的房間乾淨、設施齊全,且整體物超所值。酒店配備電梯,空調,停車場,餐廳,會議室,充電樁,24小時免費接送機,免費叫醒服務,酒店周邊小吃街,燒烤,飯店,東銘大酒店歡迎您再次下榻入住,我們也會繼續努力提升服務質量,為您提供更加舒適的住宿體驗。再次感謝您的支持和好評!
Utente ospite
Quiet Elegance Cozy Double Bed Room
Soggiorno: mag 2024
Viaggio con amici
7 recensione
3.0/5
Pubblicata: 22 mag 2024
the hotel is quite rundown. we qre only sleeping for a few hours as we landed at the airportat 2am.. not a big issue for a very short stay of a few hour.
Traduci
Risposta dalla struttura: 非常感激您對我們東銘大酒店的點評。我們酒店不管你晚上幾點到我們都有司機接待、我們很高興您認為我們的房間乾淨、設施齊全,且整體物超所值。酒店配備電梯,空調,停車場,餐廳,會議室,充電樁,24小時免費接送機,免費叫醒服務,酒店周邊小吃街,燒烤,飯店,東銘大酒店歡迎您再次下榻入住,我們也會繼續努力提升服務質量,為您提供更加舒適的住宿體驗。
Kim
Tranquil Comfort Double Bed Room
Soggiorno: gen 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 9 gen 2024
Good service hotel and hotel helped to get taxi go airport early morning
Traduci
Risposta dalla struttura: 非常感激您對我們東銘大酒店的好評。我們很高興您認為我們的房間乾淨、設施齊全,且整體物超所值。酒店配備電梯,空調,停車場,餐廳,會議室,充電樁,24小時免費接送機,免費叫醒服務,酒店周邊小吃街,燒烤,飯店,東銘大酒店歡迎您再次下榻入住,我們也會繼續努力提升服務質量,為您提供更加舒適的住宿體驗。再次感謝您的支持和好評!
Risposta dalla struttura: 非常感激您對我們東銘大酒店的點評。 我們酒店不管你晚上幾點到我們都有司機接待、我們很高興您認為我們的房間乾淨、設施齊全,且整體物超所值。 酒店配備電梯,空調,停車場,餐廳,會議室,充電樁,24小時免費接送機,免費叫醒服務,酒店周邊小吃街,燒烤,飯店,東銘大酒店歡迎您再次下榻入住,我們也會繼續努力提升服務質量,為您提供更加舒適的住宿體驗
Utente ospite
Quiet Elegance Cozy Double Bed Room
Soggiorno: dic 2024
Lavoro
1 recensione
2.0/5
Pubblicata: 12 dic 2024
床單沒換,設施陳舊,窗户都有大縫子,白天夜裡噪音很大,根本睡不着,感覺很差,不建議入住
Traduci
Risposta dalla struttura: 非常感激您對我們東銘大酒店的點評。沒能給您好的入住體驗,是我們酒店的失職,酒店床上用品一客一換並且消毒使用,至於設施陳舊,酒店已經安排工作人員在調整,歡迎您再次光臨入住體驗,設施齊全,且整體物超所值。酒店配備電梯,空調,停車場,餐廳,會議室,充電樁,24小時免費接送機,免費叫醒服務,酒店周邊小吃街,燒烤,飯店,東銘大酒店歡迎您再次下榻入住,我們也會繼續努力提升服務質量,為您提供更加舒適的住宿體驗。再次感謝您的支持和好評!
Risposta dalla struttura: 非常感激您對我們東銘大酒店的點評。我們酒店不管你晚上幾點到我們都有司機接待、我們很高興您認為我們的房間乾淨、設施齊全,且整體物超所值。酒店配備電梯,空調,停車場,餐廳,會議室,充電樁,24小時免費接送機,免費叫醒服務,酒店周邊小吃街,燒烤,飯店,東銘大酒店歡迎您再次下榻入住,我們也會繼續努力提升服務質量,為您提供更加舒適的住宿體驗