Utente ospite
9 febbraio 2025
I faced following issues: 1) bed was uncomfortable. Spring had come out. I could feel the spring with my hand itself. 2) bathroom was not clean. Shower curtain was dirty and seems not washed for a long time 3) service was poor. Whatever request was made to reception, it was not taken care. I asked to clean dustbins in the room when i was going out in the morning, but it was not cleaned even when i returned at night. When i asked the receptionist, he was telling, it should have been cleaned ***** with the room cleaning, but i informed him that room itself was not cleaned. After this since bed was uncomfortable & spring had come out, i asked him to send a comforter to be put over the bed. Housekeeping person came up to my room and asked me to change my room telling that extra comforter was not available. I informed him that i cannot change my room in the middle of the night. Upon which he came back with extra bedsheets. Then i had to raise my voice, upon which he brought comforter. Second day i requested the receptionist to send a knife for cutting some fruits. I had to followup again after 30 mins to get the knife.
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