Hotel a Kumamoto, Nishi Ward

Bellisimo hotel sopra al centro commerciale di fianco alla stazione. Con il tram storico in 10 min si arriva in centro. Tutto davvero perfetto. Ci sono diversi parcheggi a buon prezzo intorno, ma anche l'hotel ne ha uno convezionato sotteraneo Complimenti!

The hotel is very near JR Kumamoto Station, which makes it convenient for travel. The room was large enough for three people, and the sofa was converted into a comfortable bed. Daily housekeeping is not included, but fresh towels and floor mats were provided in a paper bag hung on the door. There was a small holding area before entering the room to keep shoes and hang clothes, which added privacy since one of the beds faced the main door. The hotel also has a chapel inside (for weddings), and there are ample public car park spaces around if you drive. Overall, I would recommend staying here as it is comfortable and clean.

Hotel d'affari eccellente con personale amichevole e arrivi, con lavanderia delle monete

You can see this hotel when you walk out from the east gate of JR Kumamoto station. Although the nearby area is not popular with just few restaurant and store, but it has a local railway station. However, I have to say this is the worst hotel I have ever lived in my travelling life. This one in the Kumamoto shame on the whole Toyoko Inn system. I had got some strawberry and sweets in the fridge in the room, and they were all frozen to ice at that night. I did not change any switch in the fridge and it was set up to 2 of total 5. Then I took the frozen strawberry to the front and told the stuff, but a lady just said sorry about that and that's all. I can understand there are some difficulties for the staff to explain why bad thing happened to the customers, but at least they should show they would put effort to fix the problems. This happened in the second night, but I have not get any explanation or compensation when I left even till now. And the water pump also created lots of noises when nearby rooms using water, so I think is might be refrained from an old hotel.

・全体的には満足していますが、レビューにもある通りメゾネットタイプのため暖房が２階部分のみきいてしまい、１階はとても寒いままでした。エアコンは諦めお部屋に用意いただいていた小さいファンヒーターのみ使っていましたが、エアコンを使うより暖かかったです。（夏はエアコンの効きが悪いとなると扇風機などないと厳しいかもしれません） ・空調より困ったのがシャワーヘッドで、水量などの面であまり使い勝手が良くなかったです。私は滞在途中で少し嫌になってしまったので、近くにある湯らっくすという温泉に行きました。 ・長期滞在だったので不便だったのかもしれませんが、食器（紙皿など）は1日1枚のみの用意となるので3食自炊する方は足らないかもしれません。また、ゴミ箱の袋は替えのものが用意されていなかったので、ずっと同じゴミ袋を使っていました。気になる方は近くに100均があるので別途購入した方が良いかもしれません。

I stayed at this hotel twice. The second time (this booking) we had a room on the older (?) wing and it was almost twice the size of the first one. So for this review I will only share feedback on this “older” room. This room was big and thus good for us as we had 2 large luggage and more space in the room allowed us to open and pack our luggages with ease. The bathroom was large with the large traditional bathtub. Toilet had bidet and etc but lacked heating which made it very cold in the winter. Basin tap was still the old turn types which was not eco friendly as it’s more difficult to shut it off. Location was just opposite the train station which was excellent. But the nearest convenience store is also only at the train station which is about a 5-7mins walk away. Breakfast was curated to suit the Japanese palette more and ends at 9a.m which is really way too early!! We left something behind in the hotel but they managed to send the item back to us at our new hotel (still in Japan) which was highly appreciated. Despite a few minor shortcomings listed above, the pros still outweigh the cons and I’ll definitely be happy to stay here again.

とても清潔で快適なお部屋でした。 お城の裏で繁華街からは離れていたので、夜は静かに過ごせました。 熊本城へは歩いて行けますし、路面電車の駅も近いので繁華街にも出やすいです。 （お城を抜けて歩いて繁華街にも出れますが、夜は暗くて静かなので女性一人で歩いて帰るのは気をつけた方がいいかもしれません） 今回は1泊でしたが、長期滞在でも過ごしやすそうなきれいなお部屋でした。どうもありがとうございました。