Hotel a Kumamoto, Kita Ward

Quite cozy hotel, I booked the Japanese room and it was very warm and comfortable. The only downside is they don’t allow tattoos in the onsen, even if you are a foreigner, hope this prejudice in Japan will vanish soon.

敏速な対応感謝してます

Очень приятное и душевное место. Хозяйка замечательная, очень внимательная и хотела помочь. Остались хорошие воспоминания после проживания в этом рекане

可以説是巨滿意了！在春節前的小旺季，能以這麼低的價格訂到温泉旅館含一宿兩食實在是太棒了！ 和朋友一行三人，從櫻町總站坐巴士一個小時左右，到車站，走了1.5km左右（其實有一班車可以直接到酒店門口，我們錯過了，所以大家一定要看看不同時段GoogleMap的路線情況！）。但是好在路程不錯，且雨後風景超級美！所以推着行李箱拍着照不知不覺就到了～ 1. 前台有姐姐可以英語溝通，基礎交流完全沒問題！住宿在二樓，雖然沒電梯但店員超nice的幫我們送進了房間～ 2. check in的時候會讓你選晚餐和早餐時間，根據時間選擇，可以合理安排温泉♨️時間！ 3. 晚餐比較簡單，可以從提供的套餐裏選自己喜歡的；早餐也比較中規中矩。比不得一晚人均2000的温泉旅館，但整體性價比拉滿，且門口就是一個超大的全家，我們也喜歡便利店食物！ 4. 我們選擇了晚餐後温泉♨️前台的温泉鑰匙框框裏有沒被拿走的你就都可以拿，限時一小時（可是20分鐘我們就不行了，哈哈哈哈哈）。換上浴袍去♨️，我們三人泡一個湯，空間完全OK。甚至有室內和露天兩個湯～ 5. 驚喜環節，我的朋友在店內看到了喜歡的高達，久久無法挪動腳步。被人美心善的店員姐姐看到後，讓她選了喜歡的作為禮物帶走🥹太感動了。（讓我想起了在杜拜專櫃櫥窗看包包，被土豪送包的新聞…） 總而言之，泡過為數不多的日本湯，但此前的都比較高端且昂貴。對於這家我完全不會有心理偏差，甚至還很暖心☺️我願稱之為性價比之王～是願意再去的水平！👍

Nice onsen resort. But, not enough staff to serve customers

All staffs are nice and the room is tidy. We stayed with in room onsen was super nice. The check out time showed from trip.com was 12:00 but actually should be 10:00.

Il bagno privato era così impressionante. Inoltre, il proprietario fornirà un servizio di libero carico se lo richiede. 5/5 Molto raccomandato

I honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys

Un hotel molto bello ed elegante. Uno dei membri dello staff parla un po' di russo, il che è stato molto inaspettato e piacevole, e il personale è generalmente molto cordiale e disponibile. Per qualche motivo, non avevamo il telecomando per l'aria condizionata e la finestra non si apriva, il che è stato un po' fastidioso. Per il resto, tutto era fantastico: le colazioni erano deliziose, la camera era bellissima e tutto il necessario era disponibile all'interno dell'hotel o a pochi passi di distanza.