Welcomhotel by ITC Hotels, Hamsa Manali

Entire staff was very helpful. Property is excellent. Ritik, Shiv, Sonu, Balveer, Sarthak, Ajay and the entire team made our stay perfect. Do enjoy the bonfire outside which is a good experience. Food is a delight. property is worth a visit.

I had the pleasure of staying at ITC Hamsa with my mom from February 19th to 22nd, 2025, and without a doubt, this was one of the best vacations I’ve been on. The property is exquisitely maintained, striking the perfect balance between coziness and spaciousness. It’s small enough to feel intimate, yet expansive enough to offer ample space for exploration, complete with charming nooks and corners. The abundance of apple trees adds to its beauty, and I can only imagine how stunning it must look during apple season. On our second day, we were in for a heavy snowfall, and the landscape transformed into something straight out of a fairy tale! The pristine, snow-covered surroundings, ***** with the gentle sound of falling snow, made for a truly magical experience. We spent a wonderful day playing in the snow and exploring the property. The staff went above and beyond, providing us with snow boots, and we are truly grateful for this thoughtful gesture. The rooms were minimalist yet cozy and impeccably maintained, thanks to the diligent housekeeping team. A special mention goes to Shantanu and Aditya, who consistently ensured that our room was spotless and were always attentive to our requests, such as providing us with extra blankets. Given that it snowed throughout our stay, I am especially appreciative of the their dedication to their work, with eagerness and warm smiles on their faces. The restaurant at ITC Hamsa is also a standout. The breakfast buffet offered a generous variety, and the food was delicious—especially Siddu, which I eagerly looked forward to each morning. The staff was exceptionally well-trained, friendly, and provided excellent recommendations for all our meals. Special thanks to Naveen and the entire restaurant team, including the trainee staff (unfortunately, I didn’t catch all their names in my rush on the last day). We genuinely looked forward to our daily meals at the beautiful glass-paneled restaurant. We enjoyed our stay so much that we decided to extend it, and the front desk staff was incredibly accommodating, offering us the best possible rates when we made our request. Another highlight was the delightful little library in the lobby, which I found particularly impressive. From children’s books by Roald Dahl and Enid Blyton to works by Dickens, Hardy, and Dostoevsky, there truly is something for everyone. Having traveled extensively and stayed at some of the world’s finest hotels, I can honestly say that I’ve never encountered a library quite like this (at a hotel). I spent many leisurely hours reading indoors due to the snow! Kudos to the team for curating such a wonderful collection. Truly spoilt for choice! My only suggestion would be that they should amp up their first aid kits and keep a few pain relieving sprays at hand, especially in the winters, as people are more prone to accidental falls in the snow. Apart from this small issue, ITC Hamsa, Manali, is the perfect place to stay. It’s a picturesque property

Superb Experience The stay was wonderful. We are Jains and were catered perfectly by chef Sandeep. Mr. Sandeep went beyond his comfort zone to prepare Jain food for us. Housekeeping managers Mr. shiv & Mr. Sonu also were prompt in catering to our requirements. Staff is courteous and we did not hear No for anything. Overall very nice experience and enjoyed the holidays

It was a super experience Hotel is located at a good height so we could get a good snow fall Food was really good Breakfast was awesome Rooms are wel maintained and shivkant , shantanu and sonuji from housekeeping were very helpful and always at the service Really enjoyed the stay and wish to come once Again in future

Manali is an absolute winter wonderland, but urban dwellers from the tropics, we need certain level of comfort and tranquility to unwind. This hotel checks in almost all of the boxes. Its a bit away but still there type of location. Located inside an apple orchard, it has amazing views right from the tiny apple tree to mighty mountains, and when it snows, the place transforms. ( As we were lucky, when we arrived, there was no snow and then there was before we left, so we got the best of both worlds) Rooms that we stayed in was very comfortable and toasty given to the conditions outside. The staff works very hard to make your stay comfortable, which I noticed during a sudden snow fall day and saw all hands on deck clearing the path simultaneously delivering the regular services. Front desk was exceptionally warm and welcoming as if they had some magic wand to fulfill all your desires. A special mention goes to Mr Ritik Shukla and his team, for making our stay the most comfortable than it was. All though, I think they should work on their Food department ( totally my perspective, being a vegetarian) to include more options and tastes, all though I had the same conveyed and was told they were already working on it. Even if they don't, Welcomhotel manali will always be my go to for my next visits to Manali. My stay was from 1st of feb to 5th of feb 2025 Room tip : Always go for the rooms with balcony

I just visited the itc manali again . This hotel is indeed a hidden paradise , I was very glad to visit this beautiful located hotel and spend my time in their luxurious accommodation. During check-in I was again greeted by same front office staff Mr. shukla who gave me a very warm welcome. The rooms were clean and very comfortable, with elegant décor. The staff specially ritik and sunny went over and beyond to help make our stay enjoyable.The exceptional customer service at this hotel impressed me. They were always friendly and asked how our stay was going every time we walked in the door. I really enjoyed my stay and would love to visit again and recommend to my family and friends