The Sky Suites KLCC Kuala Lumpur

Nel complesso il mio soggiorno in questo appartamento ha soddisfatto le mie aspettative minime, in termini di posizione e strutture, ne sono abbastanza soddisfatto. In termini di servizio sono deluso. Ho aspettato più di un'ora per fare il check-in nella mia stanza. La persona incaricata ha incassato un deposito di 200 RM il primo giorno del mio soggiorno, ma non ho ancora ricevuto il rimborso. Spero che la persona incaricata effettui presto il rimborso.

I am writing to you to convey the terrible experience we had at this stay. It is a wretched place that you own with cockroach infestations all over. They have an absolutely ridiculous team of service providers who are least bothered by the state of the apartment. The bedding is soiled with God knows whose fluids on it, the flooring is stained and sticky and the walls are scrapped. Had I paid a meagre amount I would have understood the state of affairs of the room but you seem to be greedy about the lump sum money that customers pay you only to provide a deeply disturbing experience including sleeping with the bed bugs and dining with the cockroaches. As a host you seemed to be least concerned about the guests well-being and your state of living is highly questionable. A sum of 457 RM and a security deposit 200 RM is a complete waste of my expenses and the health costs of two elders and a kid are even further worse. I was travelling with a patient who only deteriorated in health upon staying at your accommodation. I demand you to not sit on your privileged **** while putting customers through a crisis and feeding on their money inst I'mead taking alms should do you more good for the poorly maintained and extremely negligent stay. Your bathrooms and room corners have mould infestations and they smell of phlegm! . Further your promises of a pool view is a total scam There are a couple of videos of cockroaches and bed bugs quite a lot of it it's totally infested .I am not able to add videos here . So pls dont waste ur money Housekeeping is very rude Infront the kids they use vulguar words upon asking if they can come and clean After so much of talking still they never bothered to come and clean worst place to go in.

Love the vibe and nice view of KL ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

i never stay becaused last minute thay say room water leak room dirty so no need to come i will refund within 24 hours IAM not believe i worst experience

Good guider, name: Babu..very helpful..easy check.in and check out procedure. Hassle free.....Accessible guider. Enjoy the trip with good accommodation. Recommended property to stay.Overall 5 star.

I booked a family suite with 3 bedrooms. Below points depict my experience with the trip.com 1. The contact number shared for connecting with the property was not reachable. Until last moment, i was not sure whether the booking is confirmed as their was no response from the property end. Additionally, the details of the room(floor number and room number) werent shared until the last moment i reached there. 2. Upon reaching there, the third party guys working for trip.com handed over me the card of a two bedroom suite instead of a three bedroom family suite, i booked and paid for. Upon asking, the guy said he cannot do anything now, if i want to cancel, i can cancel it now and look for another one irrespective of me already reached there with my family members which was not a good solution.  So overall, i would say it was a bad experience for me this time with trip.com