Recensioni su PARKROYAL COLLECTION Kuala Lumpur

Risposta dalla struttura: Dear Windy,Thank you for taking the time to share your feedback and we would like to express our gratitude for your review. It has been a few months since your last stay with us and we hope you may plan a return visit very soon.We are delighted to know that you enjoyed our warm hospitality and service during your stay. We have noted your comment on the cleanliness and please rest assured that this concern has been addressed to the relevant section head to ensure such shortfall is promptly reviewed and not repeated. Thank you for choosing our hotel and and we look forward to welcoming you and your family back again.Inspiringly Yours,Cristian NannucciComplex General ManagerPARKROYAL COLLECTION Kuala Lumpur

Risposta dalla struttura: Dear Valued Guest,Thank you for staying at PARKROYAL COLLECTION Kuala Lumpur and I am glad that you have enjoyed your stay, Thank you so much for the positive rating with this review. However, your comment on the dress code at the COLLECTION Club lounge is noted and we will definitely address this accordingly.The team and I look forward to having the opportunity to welcoming you back very soon. Inspiringly Yours, Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

Risposta dalla struttura: Dear Nor, On behalf of Hotel Management Team and all staffs of Pan Pacific Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, Malaysia.Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

Risposta dalla struttura: Dear Kit Heong, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our clean hotel and breakfast offerings. However, we sincerely regret that we were unable to fulfill your request for a small surprise to celebrate your wedding anniversary. We understand how special this occasion is, and we truly apologize for any disappointment caused.Your feedback is invaluable to us, and we will review our processes to ensure better communication and fulfillment of special requests in the future. Despite this, we are pleased to know that you had an overall pleasant stay.We truly appreciate your support and hope to have the opportunity to welcome you and your wife back for a more memorable experience in the future. Please feel free to reach out to us directly for any special arrangements, and we will do our best to make your stay extra special.Sincerely yours,Allan WongComplex General ManagerPan Pacific Serviced Suites Kuala Lumpur

Risposta dalla struttura: Dear Valued Guest, On behalf of Hotel Management Team and all staffs of Pan Pacific Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, Malaysia.Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

Risposta dalla struttura: Dear Jack0001,On behalf of Hotel Management Team and all staffs of Pan Pacific Kuala Lumpur, I would like to express my sincere appreciation to you for selecting Pan Pacific Serviced Suite Kuala Lumpur during your recent visit to Kuala Lumpur, Malaysia.Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Sincerely Yours, Allan Wong Complex General Manager Pan Pacific Serviced Suites Kuala Lumpur

Risposta dalla struttura: Dear Valued Guest, Thank you for sharing your feedback with us. We are so pleased to hear that you had a wonderful birthday staycation and that you enjoyed the aesthetics of the hotel, the comfy beds, and our accommodating staff. It’s also great to know that you liked the breakfast selection and the convenient location of the hotel.We do sincerely apologize for the issue with the water drainage in the shower. This is certainly not the experience we want to provide, and we will address this with our maintenance team to ensure it is resolved promptly for future stays.We truly appreciate your understanding, and we are glad to hear you would consider staying with us again. If you have any special requests for your next visit, please do not hesitate to let us know—we would love to make your next stay even more enjoyable.Sincerely yours,Allan WongComplex General ManagerPan Pacific Serviced Suites Kuala Lumpur

Risposta dalla struttura: Dear Valued Guest, On behalf of Hotel Management Team and all staffs of PARKROYAL COLLECTION Kuala Lumpur, I would like to express my sincere appreciation to you for selecting PARKROYAL COLLECTION Kuala Lumpur during your recent visit to Kuala Lumpur, Malaysia.Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Allan Wong Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

Risposta dalla struttura: Dear Zam9292, On behalf of Hotel Management Team and all staffs of PARKROYAL COLLECTION Kuala Lumpur, I would like to express my sincere appreciation to you for selecting PARKROYAL COLLECTION Kuala Lumpur during your recent visit to Kuala Lumpur, Malaysia.Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Allan Wong Complex General Manager PARKROYAL COLLECTION Kuala Lumpur