Smile Hotel Wangsa Maju

Recensioni su Smile Hotel Wangsa Maju

Smile Hotel Wangsa Maju

36, Jalan Metro Wangsa, Wangsa Maju, 53300 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 53300, MalaysiaDettagli hotel
Smile Hotel Wangsa Maju
Smile Hotel Wangsa MajuSmile Hotel Wangsa MajuSmile Hotel Wangsa Maju
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4/5
Molto buono
139 recensione
Recensioni verificate
Ubicazione4.5
Strutture e servizi3.5
Servizio4.1
Pulizia4.0
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Tutte le recensioni(139)
Recensioni positive(128)
Recensioni con foto/video(42)
Soggiorno meraviglioso!(16)
Posizione ideale(13)
Posizione conveniente(8)
Ottimo rapporto qualità-prezzo(6)
Personale amichevole(6)
Recensioni negative(11)
nabila helme
Camera singola
Soggiorno: feb 2025
Solo
1 recensione
4.2/5
Molto buono
Pubblicata: 25 mar 2025
my second time book with Smile Hotel Wangsa Maju as solo trip. same cust service from previous. cust service all good. cheaper and clean. super comfy and secure. love the cleanness of the hotel! very recommended for solo and couple trips! but not for family trip.
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Botani
Camera Deluxe
Soggiorno: dic 2024
Lavoro
42 recensione
5.0/5
Eccezionale
Pubblicata: 26 gen 2025
Good…overall was quite good…perfect… Dekat dgn kedai ..terbaikk
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Rashidee Hassan
Camera Deluxe
Soggiorno: feb 2025
Lavoro
49 recensione
4.5/5
Ottimo
Pubblicata: 7 mar 2025
The reception was just seconds wanted to go out to get some iftar meal when she saw my arrival. She put customer first and rush back in for my check in. My heartfelt gratitute to the reception Ms. Yana or Liana ( I cant spell her name) for her thoughtful and sincere service.
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Utente ospite
Camera per Famiglie (per tre persone)
Soggiorno: mag 2024
Famiglia
2 recensione
2.5/5
Pubblicata: 24 giu 2024
When we entered the room, it is smelly; really bad smell. Informed counter; they can’t change the room and this guy is quite bad service, no polite. After cleaned by cleaner, found heater is not functioning. Location is good but the hotel is too bad the service. We won’t come back this hotel again
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Risposta dalla struttura: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Utente anonimo
Camera per Famiglie (per tre persone)
Soggiorno: nov 2024
Famiglia
6 recensione
3.2/5
Pubblicata: 18 dic 2024
Staying up here again for the location and price to value after landed at KLIA getting back from vacation.
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ZafarAziz
Camera singola
Soggiorno: set 2024
Solo
41 recensione
4.0/5
Molto buono
Pubblicata: 9 ott 2024
Nice location,nice hotel for an affordable price. For those who are looking for a budget hotel,this is for you guys.
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Utente ospite
Camera per Famiglie (per tre persone)
Soggiorno: ott 2024
Famiglia
1 recensione
4.0/5
Molto buono
Pubblicata: 18 gen 2025
Room quite small, toilet clean & good location. Mirror only in toilet 😓
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Utente anonimo
Camera per Famiglie (per tre persone)
Soggiorno: giu 2024
Famiglia
9 recensione
3.7/5
Pubblicata: 17 lug 2024
Shower head can improve, aircon can improve, was quite hot in the room, took 3hrs to cool the room. Aircon looks like never maintained for years. Long hairs found on the pillow upon entering, never clean properly.
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Risposta dalla struttura: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Haziq Fakhruddin
Camera singola
Soggiorno: gen 2024
Lavoro
1 recensione
3.7/5
Pubblicata: 28 feb 2024
Easy for online booking Book, check in, and rest simple as 123
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Risposta dalla struttura: Thank you for your feedback. We are pleased to know that you have enjoyed your stay with us and our standards have met your expectations. We thank you once again for recommending us as the choice-of-stay for both leisure and /or business trip. We look forward to welcome you again.
Eijal
Camera Deluxe
Soggiorno: mag 2024
Solo
4 recensione
2.0/5
Pubblicata: 30 giu 2024
Makin teruk, tuala ada kesan darah , receptionist pun dah tak friendly . Jawab tak nak jawab. Bukan nak ngorat pun . Staff name cindy.
Traduci
Risposta dalla struttura: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Utente anonimo
Camera Superior Queen
Soggiorno: nov 2023
Famiglia
79 recensione
4.5/5
Ottimo
Pubblicata: 26 dic 2023
Despite a small hotel, it has own lift. Service quite prompt and very good location with lots of restaurant nearby. It has free parking at the basement nearby but it is based on first come first serve. Comfortable room and worth the price
Traduci
Risposta dalla struttura: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Senichikudo
Camera Superior Queen
Soggiorno: nov 2023
Viaggio con amici
22 recensione
2.5/5
Pubblicata: 26 dic 2023
BILIK AIR LEAKING. BEDSHEET NAMPAK MACAM TAKNAK TIDUR SEBAB BEKAS KOTORAN. BILIK BAU ROKOK FIRST MASUK TU. BILIK AIR TRANSPARENT YE. AKU SURUH KAWAN AKU TOLEH PANDANG DINDING SEPANJANG AKU DLM BILIK AIR 😭
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Risposta dalla struttura: Dear Guest , Thank you for taking the time to tell us about your experience at the Smile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback on the check in experience is duly noted. Please accept our profound apologies where the shortfall has been highlighted the respective department for corrective measures. At Smile Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
WRY
Camera per Famiglie (per tre persone)
Soggiorno: mag 2024
Famiglia
12 recensione
4.0/5
Molto buono
Pubblicata: 17 giu 2024
Best hotel in town. I liked it very much. Near mosque and a lot of food restaurants. Will repeat again.
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Risposta dalla struttura: Thank you and looking forward to have you stay with us again!
Utente anonimo
Camera per Famiglie (per tre persone)
Soggiorno: nov 2023
Viaggio con amici
3 recensione
3.0/5
Pubblicata: 2 dic 2023
Overall, can say it a decent stay but not that perfect. Room is just average size, need to move the bed together to make a space for pray or sitting together. However the bed is comfortable. My bathroom door is hard to be shut and the water pipe is leaking. Reception service is just average too, as I don't know why they take time to process the check in, also the check out staff also made me wait as he entertaining the phone call for about 5 min while I'm being standing in front of the desk. Other than that, the access card somehow has problem to unlock the door, so need to go back to the reception to call for assist. Nice stay for a budget hotel. For parking, might be difficult to find as it's within the shop lots.
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Risposta dalla struttura: Dear Guest, Noted on your comments and will bring this to the Management.
Utente anonimo
Camera per Famiglie (per 4 persona/e)
Soggiorno: apr 2024
Famiglia
7 recensione
4.5/5
Ottimo
Pubblicata: 27 mag 2024
The room is big enough for my family, facilities are almost complete (mini fridge, hair dryer, iron). There is tv in the hotel but didn't function as we cannot watch it. There are lot of shops around.
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Risposta dalla struttura: Thank you and can’t wait to welcome you back!