JW Marriott Hotel Kuala Lumpur

I recently stayed at JW Marriott Kuala Lumpur and had another fantastic experience. Check-in was smooth and efficient, with friendly staff ensuring a seamless process. Having stayed here before, I continue to appreciate the unbeatable convenience of its location—right in the heart of Bukit Bintang, with easy access to shopping, dining, and entertainment. One of the best aspects of this stay was the incredible value. I booked through Trip.com and secured a rate that was over $150 less than other booking sites—an absolute steal for a luxury hotel of this standard. The room itself was spacious, offering plenty of comfort and a well-appointed setup that made my stay even more enjoyable. Overall, JW Marriott KL remains a top choice for me, and I will definitely be returning in the future. Highly recommended for its value, convenience, and large, comfortable rooms!

Impeccable service. I was given a huge room without windows when I checked in, and when I asked for a change for the second night as I didn’t like the room set-up, thinking I’ll make the switch in the afternoon, they sent someone up to hand me the new room card and help to transfer my luggage, and this was around 1030am. These simple gestures makes all the difference in a stay.

After the delayed things, i’ve got sweet surprise from the receptions, i think they upgraded me to the suite one.. After almost 5 years coming back to this hotel but everything still remain the same.. Breakfast and room was💕💕💕💕💕✅

The room was superb.amenities were good, i love the bathtub, hot shower, matress was super good. There was 1 part maybe need attention, the tv. Channels were messed up, cannot chromecast not sure why.

This is our first time booked JW Marriot. We booked Deluxe room but upgraded us to Executive room . Their customer service is good and very polite , it’s amazed me. The cons part is the mineral water provided in the room. It’s hard to open and WiFi quite poor , we always got disconnected. The overall experience it’s good and definitely will be back again .

We booked deluxe king room but there is no deluxe king room in higher floor, they said. So there is no good view as we expected. The view is not outside but the mall of JW Marriot. But it is fine because our room was updated for bigger room, I do not remember what type of the room. About location, it is the best location for who would like to enjoy for bukit bintang area. But for the who would like to use the grab/car and go city tour, the traffic jam of the road in front of the JW Marriot might brother you.