Recensioni su Teedo Hotel

Teedo Hotel in Kuala Lumpur offers spacious, clean rooms with modern amenities and city views. Guests appreciate its convenient location near public transport and attractions. While the hotel provides good value for money, some reviews mention occasional maintenance issues. Overall, it’s a comfortable choice for budget-conscious travelers seeking a central location.

Subject: Formal Complaint Regarding Unpleasant Stay Experience I am writing to formally lodge a complaint regarding my recent stay at your hotel. I stayed at [Teedo Hotel, Kuala Lumpur] from [Check-in 5/17] to [Check-out 5/24], and unfortunately, the experience fell far below expectations for a property of your stated standard. I would like to outline the following issues encountered during my stay: 1. Air Conditioning Issue on the First Day: Upon check-in, I found the air conditioning in my room was not functioning properly. I reported this immediately to the front desk, who advised me to set the temperature to 10°C. Despite following the instructions, the room remained uncomfortably warm. It was not until later in the evening that a technician was sent to inspect the unit. While some action was eventually taken, the response was notably slow and the attitude of the staff involved was apathetic. 2. Housekeeping Service Repeatedly Ignored: I requested housekeeping services three times during my stay, specifically asking for a room clean-up and a change of bedsheets. On the first attempt, I was informed that the night housekeeping manager had left and the matter would be attended to the following day. The next morning, I reminded the front desk and also hung a “Please Clean Room” sign on the door. However, upon returning that evening, I was dismayed to find the room untouched. If daily housekeeping is not offered as part of your service, this should be clearly stated at the time of booking. This failure, especially given that a service charge was included, is unacceptable. 3. Serious Security Concern on the Fifth Night: At approximately 10 PM, someone attempted to open my room door using a key card. Fortunately, I was inside the room with the secondary lock engaged. Twenty minutes later, a hotel staff member rang the doorbell, asked for my name, and left after I explained I had already been staying for five nights. Another 20 minutes passed before two other staff members knocked and requested to photograph my passport. This was an alarming experience. I completed the check-in process and provided all necessary documentation on the first day—why was this revalidation necessary? 4. Overall Experience Was Extremely Disappointing: From maintenance and housekeeping to guest security and staff professionalism, the standards fell short. I paid for a full-service hotel but received inconsistent, disorganized, and poorly executed service. This stay has regrettably left a negative impression of your hotel and of hospitality standards in general. I respectfully request an explanation for the above issues and appropriate compensation for the inconvenience and stress caused during my stay. Please respond to this complaint within 7 business days. Thank you for your attention to this matter. Sincerely, [Full Name]KUO YU TING [Booking Reference Number or Room Number] ******************** [Email Address]fire49149@gmail.com

The room is big but there is no wardrobe and table for me to do my office work. There is no hanger in my room. The bathroom is big. Value for money.

Clean and neat hotel.. very privacy, and have flate rate parking per entrance rm5 if u validate at counter. I park my car for the first day until my last day stay and i only pay rm5. It the utc parking.. and becaus of the location i dont need to drive in kl, i will public transportation lah. Got bus, got trains.. very convinient. Also pasar seni is close by..

The location was very strategic , just beside the LRT (Pudu Sentral station) but the problem is the hotel is located above the UTC PUDU. It might not be very convenient for the customers as the grab will not pick up and drop off in front of the hotel as they have to drive up to 4th floors of car park. The hotel is very new as the staff say they just operated recently. The air cond is not cold although we have changed to another room after feedback with the receptionist. Something to praise was the staffs there are all very friendly and helpful as they immediately check for us after we told them our air cond is not functioning well. Customers can use the lift inside the utc building to reach the hotel. Overall, my stays in Teedo hotel is good and will be better if the air-cond is stronger and provide hangers for each room. Thanks..

air conditioner not cold , air conditioner very very older , but near Chinatown & mall , many food outside, bed is so comfortable

The room is very good and the waiter is very good. It's just that they can't speak Chinese, which makes me a little hard. But it doesn't matter, the formalities are not complicated. The waiter is very polite. The environment here is very good. It was difficult to find it at first. Just look at the map twice and you will find it. 并且这里适合看城市🏙️风景 I will choose this place next time.

Same Building with Pudu Sentral. Very nice location to stay. The Indian boy receiptionist is very helpful. And you can enjoy the view of the second tallest building in the world from your hotel window.

Best place & worth it . Eventho its a bit far to reach & nice view but quite noise if ur room next to the train rails. Hope they upgrade their aircond leaking . Best place to stay . Very satisfied with the service receptionist. Will repeat soon

The hotel’s air conditioning system is outdated and prone to malfunction. When I encountered issues with my room, the staff attempted to change my room, but the process was poorly handled. I was given four different rooms in a row, yet each time, I was unable to open the door, which caused nearly an hour of unnecessary delay. On the positive side, the female staff member responsible for check-in and check-out in the morning was very friendly and provided excellent service. Room view is good.

This is so nice hotel, staff are friendly, spacious and clean. I will book this everytime I go KL

Nice and really enjoy stay at teedo hotel

Everything is nice, but need to improve the aircon. We changed the room as aircon is not cooling the entire room at night 10:00 PM

Book Two rooms for families. Room is big with value for money. Is both connecting room. View from room is Just nice. Location is Excelllent. Convinient for meals and public transport. However, issue happen where The front desk give The wrong room which is not Yet clean. Also another room with aircond issue and leaking in bathroom. We managed changed a New room But it took us a lot of time to settle this issue. A bit bad on this Part. Front desk customer service should be more professional in handling guest. Waiting time is too long. Other than this, overall is satisfied.