Agile Bukit Bintang TRX by Dormeo Destinations

The best apartment. Parking near to lift. Apartment so cozy & clean Will repeat again

Be careful with this administrator, they will use small methods to defraud, and you will be fined if you are not careful. Fortunately, they took photos when you checked in. Remember to take photos first. When you check out, they told you that the light bulb was broken and you have to pay for it. They are not afraid of you to go and see, but they are afraid that you have evidence before you check in. When I showed them that the light bulb was broken before I checked in, they immediately said sorry and quickly returned my deposit. The check-in environment is good, the elevator is fast, but I can't sleep well. There are many police noises in the morning

Customer service was bad call so many didn't answer.

The unit was new n clean. But the sound proof was very poor. Can heard clearly what’s the next door talking. Furthermore the water pressure very low n weak. Showering time totally can’t enjoyed. The worst thing was the car park. The staff asked us to follow the lot which was mentioned 76A. But we round n round for many times didn’t found it. Only found 76 which already have pple parked it. Text msg to the staff but no reply until we called. Then only said Okok, Juz park other lot n snap photo to them will do. Hello, should said earlier on this part. From the check in time wait for the staff to pass the key, then park the car until went up to the unit we booked, it took us for one hour! This was very tiring. The security also not friendly. The way they talked like we owed them something. When check out time also same, once step out from the unit I already update n msg them. They reply with Okok. As need to take back the deposit, it took 15 min to checked out successfully just to get back the deposit. This was my very bad experience. Although the location was good, but I will not going back anymore in the future. Normally I like to take the photos n sharing, but the checked in process really make me frustrated and totally no more interested to took any photos to share anymore.

1. When book photos and details show as double single bed but when we checked in we received this kind of bed. This consider as extra bed. I told to the check in PIC, he said no unit available to change. I make a complaint to the trip cs, the property said i should complaint earlier during my check in. So confusing because i did complaint early during my check in. 2. The key provided only one, i had my kids in the apartment with carer and they need to fetch me after i finished meeting at the lobby. 3. When my friend left the unit for jogging/to convenient store the electricity keep shut down. We need to wake up and press the button few times. Such a troublesome.

The house is ok compare to KL location the price is still acceptable, need to maintain well