Arte Mont Kiara by Bai Yi

🌟🌟🌟🌟🌟 Really enjoyed staying here. Owner very helpful and awsome!

Very bad service. While check in, it needs you to collect the key from the mail box by yourself. You need a password to open the mail box, since no password was given so I asked for the password and only was told that the password will not be provided until 3 pm check in time. Despite I told them I will reach around 2 pm and asked them is there a possibility to get the key an hour earlier, totally no response from them. So I had to detour and make other arrangement. By the time reached there around 4 pm, the password yet to provide and I had to ask for it several times because they only provided me a password to open the mail box but not the safety box which the key is inside the safety box which is inside the mail box. It is A class security for them to protect the key but only for their safety. Room is filthy and I have attached the photos and you judge it yourself. I managed to check out around 11 am and managed to put back the keys inside the box. While during check out time, this time they willing to communicate by calling you and sending the threatening massage if check out later then 1 pm, you need to pay the fine by rm 50 per hour. Feel like they run this property as air bnb with no trust basis and treating badly. Since there are many air bnb operators around where my friends receiving first class services, so I would advise don’t book under this Ba Yi operator unless you want your mood to be spoiled.

The check in process was easy and fast. The room is spacious and modern. Aminites are complete. the duplex unit is decorated nicely. I love the huge window. I can see the view outside. I will definitely come back and stay here in the future.

It was good place to stay with family… a bit far from main city ..no Malay restaurant nearest ..so far very convenient to us to stay..thankss..

Very Cleanliness and Good Service! And very recommended!! will repeattttt ❤️❤️❤️👍🏻👍🏻👍🏻 5 starr ⭐️⭐️⭐️⭐️⭐️

This is a very contemporary exterior, luxurious interior, intelligently operated, easy check-in procedure, rooms are more spacious than the average hotel, with floor-to-ceiling glass windows, featuring air conditioning, fans, internet, and filtered water dispensers, and it's easy to book a cab.