Societe Suites Hartamas by Bamboo Hospitality

Recensioni su Societe Suites Hartamas by Bamboo Hospitality

Societe Suites Hartamas by Bamboo Hospitality

Jalan 27/70a, Desa Sri Hartamas, Kuala Lumpur, 50480, MalaysiaDettagli hotel
Societe Suites Hartamas by Bamboo Hospitality
Societe Suites Hartamas by Bamboo HospitalitySociete Suites Hartamas by Bamboo HospitalitySociete Suites Hartamas by Bamboo Hospitality
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.2/5
Molto buono
98 recensione
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.1
Servizio4.0
Pulizia4.2
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Tutte le recensioni(98)
Recensioni positive(94)
Recensioni con foto/video(19)
Soggiorno meraviglioso!(27)
Pulito e ordinato(26)
Camere magnifiche(17)
Personale amichevole(14)
Posizione ideale(13)
Piscina meravigliosa(8)
Posizione conveniente(7)
Recensioni negative(4)
Utente anonimo
Monolocale
Soggiorno: giu 2024
Viaggio con amici
3 recensione
3.2/5
Pubblicata: 15 lug 2024
Ho prenotato questa proprietà perché è vicina a casa del mio amico. Non sapevo che fosse un appartamento con servizi. Quindi non aspettatevi il servizio di pulizia della stanza. Il check-in non è stato all'altezza degli standard rispetto ad altre strutture. Sono stato promosso a un appartamento con una camera da letto, ma in termini di disposizione e dimensioni... è solo che la zona giorno nel mio appartamento è chiaramente definita. L'appartamento, pur essendo nuovo e pulito, ho avuto la sensazione che i servizi non fossero purtroppo all'altezza. Ho trovato l'appartamento molto molto essenziale e tuttavia alcune necessità di base non erano fornite. L'angolo cottura non era affatto ben attrezzato. Come un set di bacchette e un cucchiaio e una forchetta. La stanza normale del mio amico aveva sei set di piatti e utensili... Il bagno era davvero essenziale. Bagnoschiuma e shampoo e un sapone per le mani... Tutto qui. Niente asciugamani, né fazzoletti. Abbiamo dovuto chiederli. Suggerisco alle pulizie di essere più coerenti e attente.
Testo originaleTraduci con Google
Risposta dalla struttura: Salve, prendiamo nota del tuo feedback e lo miglioriamo. Forniamo servizi di pulizia delle camere due volte al giorno. Grazie e cordiali saluti, Bamboo Hospitality
ErnestK
Monolocale
Soggiorno: mar 2024
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 7 apr 2024
Ottimo posto dove soggiornare, ospitato da bamboo hospitality e per caso era lo stesso host del mio precedente soggiorno nelle vicinanze. Stacy è fantastica, risponde alle domande e mi ha dato chiare istruzioni per il check-in. All'arrivo, ho scoperto che il personale delle pulizie aveva dimenticato gli asciugamani, Stacy ha risposto e ha risolto subito il problema. È una donna disponibile e super gentile, non vedo l'ora di incontrarla di persona.
Testo originaleTraduci con Google
Risposta dalla struttura: Grazie mille per le tue gentili parole! Stacy e tutto il team di Bamboo Hospitality sono entusiasti di sapere che hai avuto un'esperienza così fantastica con noi. Ci impegniamo a fornire un servizio di prima qualità a tutti i nostri ospiti. La tua recensione a 5 stelle renderà sicuramente orgogliosa Stacy e ci motiverà a continuare a offrire un servizio eccezionale. Non vediamo l'ora di darti il ​​benvenuto di nuovo presto per un altro meraviglioso soggiorno! Cordiali saluti, Bamboo Hospitality
Tiago
Monolocale
Soggiorno: gen 2025
Coppia
5 recensione
4.5/5
Ottimo
Pubblicata: 10 feb 2025
It's a new building, with amazing amenities and build quality. The bed was extremely comfortable, while the gym and pool are excellent. The washer works as intended and the water pressure was more than adequate. Since there's so many eateries around we did not use the kitchen at all. Free parking is a much welcome added bonus that any other properties in the area offer. However, our stay had some hiccoughs that made it far from perfect: - the fridge is noisy (being in a studio unit there is no separating wall to insulate) - we were unpleasantly surprised at 6:30am by a very loud humming noise, which I attributed could be from the central HVAC system. This noise was so loud that echoed throughout the entire hallway and I experienced dizziness and tinnitus shortly after, having shortened my intended rest by a few hours. After peaceful silence during night time, the situation repeated itself the following morning. When I questioned the staff about it, the young lady at reception was clueless, asked me if it was maintenance, and that they would "check". Another issue is the deposit at check-in. At checkout and upon confirming everything is fine with the room, "per policy" the deposit charge is to be refunded at a later time, which I find unacceptable, as any other place immediately returns it at checkout. I had to convince the staff to reluctantly process the refund on the POS machine.
Traduci
Risposta dalla struttura: Hi Tiago, Thank you for choosing to stay with us and for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed the comfort of our accommodations, the quality of our amenities, and the convenience of our location. It’s wonderful to know that our gym, pool, and complimentary parking added value to your experience.However, we sincerely regret to learn that certain aspects of your stay did not meet expectations. Please accept our apologies for the inconvenience caused by the noise disturbances and the concerns regarding the deposit refund process. Rest assured, we take your comments seriously and will be addressing these matters with the relevant teams to improve our service.Regarding the noise issues, we will investigate the source thoroughly to ensure it does not disrupt future stays. Additionally, we acknowledge your concern about the deposit refund policy and will review our procedures to enhance guest convenience.We truly appreciate your constructive feedback, as it helps us refine our guest experience. Should you choose to stay with us again, we would love the opportunity to provide you with a seamless and enjoyable stay. Please do not hesitate to reach out to us directly if we can assist you in any way.Best Regards,Bamboo Hospitality
Jeffri Che Jaafar
Monolocale
Soggiorno: gen 2025
Lavoro
3 recensione
4.7/5
Fantastico
Pubblicata: 6 mar 2025
Very clean, nice view and loads of eatery place
Traduci
Risposta dalla struttura: Hi Jeffri, Thank you for staying with us. We looking forward to see you again.Best Regards,Bamboo Hospitality
Utente anonimo
Monolocale
Soggiorno: ott 2024
Lavoro
2 recensione
4.7/5
Fantastico
Pubblicata: 3 dic 2024
I had a wonderful time staying at this hotel but the view was not scenery as it's just a building and houses. They provide complementary can drinks and tea bags but I'm hoping in the future they add in some coffee sachets as an option as well. The facilities were OK but nothing much.
Traduci
Risposta dalla struttura: Hi, thank you for your suggestion and we will consider it. Thank you and best regards, Bamboo Hospitality
Utente anonimo
Monolocale
Soggiorno: set 2024
Coppia
3 recensione
3.0/5
Pubblicata: 23 nov 2024
Was unfairly charged 100myr for very mild food stains on the bedsheet. Tried to dispute it with the staff but they insisted that it would be changed as per “their MD’s new orders” Charged without trying to wash the sheets or anything. Checkin was ok, got a high floor. Lifts are slightly slow and may require 2-3mins of waiting. Room was overall comfortable and clean. Only 1 saucepan is provided in the svc apt along with basic cutlery. Built in washer/dryer was quite noisy and not user intuitive. Otherwise apart from the unfair charge would have given 4 stars.
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Jps2228
Monolocale
Soggiorno: ago 2024
Solo
9 recensione
5.0/5
Eccezionale
Pubblicata: 11 ott 2024
This place is the located at the heart of Desa Sri hartamas where you are surrounded by hundreds of f&b outlets…. The gym is very new and the swim pool has got a very scenic view …. Water in the pool is just nice…. The service staff are friendly and very helpful… I checked out at 12 noon but my transport was not due until 3pm, so the staff allowed me to hang out at the co working area where’s air con and free WiFi … tq… will recommend this place to all my associates
Traduci
Risposta dalla struttura: Hi Joseph, thank you for your compliments. Looking forward to welcome you stay back with us again. Thank you and best regards, Bamboo Hospitality.
Wendy Liow
Monolocale
Soggiorno: ago 2024
Coppia
8 recensione
5.0/5
Eccezionale
Pubblicata: 9 set 2024
Easy access, food street just around the corner. Room smells good. Super stunning view from #21 floor
Traduci
Risposta dalla struttura: Hi Wendy, thank you for your compliments and hope you will stay with us again very soon. Best regards, Bamboo Hospitality
Utente ospite
Monolocale
Soggiorno: lug 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 26 set 2024
Amazing location, in the middle of Hartamas. Walkable to so many restaurants. Place is new and clean, simple and basic amenities provided. Netflix is not foc, need to link to your own account. Aircond works great. Free ice cream from ice cream bar given
Traduci
Risposta dalla struttura: Hi, thanks for your compliments. We are looking forward to welcome you come back stay with us again. Best regards, Bamboo Hospitality
Ana
Monolocale
Soggiorno: gen 2025
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 24 feb 2025
This is our second stay at Societie Hotel and it’s just as good as the previous. Excellent location, new facilities, and lovely staff!
Traduci
Risposta dalla struttura: Hi Ana, Thank you for your supporting. We are looking forward to see you again!!!Best Regards,Bamboo Hospitality
Dora Phek Ching
Monolocale
Soggiorno: gen 2025
Prenotato per altri
1 recensione
5.0/5
Eccezionale
Pubblicata: 21 feb 2025
Booked for colleagues from SG. They were impressed. Good food choices all around the hotel. They were very pleased on their stay.
Traduci
Risposta dalla struttura: Hi Dora, Thanks for staying with us!! We looking forward to see you again soon.Best Regards,Bamboo Hospitality
Utente ospite
Monolocale
Soggiorno: gen 2025
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 25 feb 2025
Ally and her team were quick to assist when I needed something. I really appreciate their help and understanding. Will surely return back.
Traduci
Risposta dalla struttura: Hi Camila, Thank you so much for your compliment to us. We will keep it up and hope to see you again.Best Regards,Bamboo Hospitality.
Edmund
Suite (2 camera/e da letto)
Soggiorno: gen 2025
Famiglia
35 recensione
4.2/5
Molto buono
Pubblicata: 15 feb 2025
Prefer location plenty of foods around. Kids enjoy the stay & receptionist was very helpful.
Traduci
Risposta dalla struttura: Hi Edmund, Thank you for staying with us. We wish to see you and your family again soon!!! Best Regards, Bamboo Hospitality
Utente ospite
Monolocale
Soggiorno: ott 2024
Famiglia
4 recensione
4.7/5
Fantastico
Pubblicata: 5 feb 2025
Very nice and spacious room. Location is good with a lot of eateries and convenience stores right at doorstep. Recommended.
Traduci
Risposta dalla struttura: Hi, Thank you for staying with us. We will keep it up!!! Hope to see you soon.Best Regards,Bamboo Hospitality
상환
Monolocale
Soggiorno: ott 2024
Lavoro
11 recensione
3.7/5
Pubblicata: 14 nov 2024
I stayed hear for two nights. They said they only give a house keeping service for every two days. It was so terrible. Please mention it one the every booking site.
Traduci
Risposta dalla struttura: Hi, as this is a residence concept , housekeeping services is offered every alternate days. Should any guest would like to have daily housekeeping services , it is available for a small fee. Thank you and best regards, Bamboo Hospitality