Wellness Hotel Villa Magdalena

We stayed at this hotel for a weekend and had mixed feelings about our experience. On the positive side, the food was excellent, and the staff were polite and friendly. The team is clearly young and still gaining experience; with more guidance and training, they have great potential to further improve the level of service. The room with a private jacuzzi was a great feature and definitely added value to our stay. However, for a 4-star wellness hotel, we expected a higher level of cleanliness, maintenance, and attention to detail. When we arrived, there were dirty cups left from previous guests. The glass partition in the bedroom area was dusty, there was visible limescale in the toilet, and some basic amenities were not properly replenished. The amount of toiletries provided was quite limited, so guests should be prepared to bring their own. There was also no coffee available in the room, which was surprising for a hotel of this category. During our two-night stay, we did not receive housekeeping service. The wellness area has good potential, with a Finnish sauna, infrared sauna, and steam room, but maintenance and organization need more attention. The steam room had visible signs of moisture damage on the ceiling, some soap dispensers were empty, and the water pressure in the showers was very weak. We also felt that the wellness rules were not clearly communicated or enforced. There were guests entering the sauna wearing swimsuits, children bringing toys into the pool area, people taking photos and videos, and loud conversations in areas where guests usually expect peace and relaxation. Clearer rules and more active management of the wellness area would greatly improve the overall experience. The Zero Body Experience was, in our opinion, not particularly impressive and did not feel worth the additional cost. The experience was also negatively affected by very loud music and strong bass vibrations, which made it difficult to relax and enjoy the treatment. Overall, the hotel has many positive aspects, especially the excellent food, the room concept, and the friendly staff. However, improvements in housekeeping, maintenance, staff training, and wellness etiquette management are needed to fully meet the expectations of a 4-star wellness hotel. The hotel has great potential, but more attention to detail is needed to create the relaxing and premium wellness experience that guests expect.

absolutely fabulous- food, ambient, accomodation, service. one the best hotels we have visited. we've spent beautiful 2 nights and will definetly return again.

Location is perfect, view of a city and surrounding hills. Rooms are spacey and comfortable, each with a hot tub with thermal water, all spaces very clean and spotless. All employees are really kind, on hand all time but also very subtile in all services, we loved that, from restaurant staff to reception to cleaning staff. Food in restaurant is very interesting providing all kind of food combinations, very pleasant surprises. This is our second visit and we are now even more determine to come back. Many tganks for expirience.

My husband and I have spent a wonderful weekend (New year) at Villa Magdalena. Everything was perfect, right down to the tiniest detail. We were warmly welcomed and well treated all the time of our stay, the staff is amazing-friendly, fun, polite,punctual and so, so professional. The chef Mislav is fantastic, all our meals were delicious, well prepared and elegantly served. Room we stayed in was superclean, spacious, cosy and comfortable. Of course, saunas, pool,massages, jacuzzi...what more do you need for a perfect getaway? ;) A+. Hope to see you soon, Villa Magdalena.

A wonderful hotel in a great location, with the best and friendliest staff in the world. All our wishes were truly fulfilled and surely when we are in this area there will be no competition for us. Many thanks to everyone from the reception to the maids.

Det er et hotel der har alt det der skal til for et afslappet ophold. Dygtig og sødt personale hele vejen rundt.

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