Hotel in zona Chochołowe Skały, Krakowski

Hotel bellissimo e pulito, le camere sono di base ma ben pulite ogni giorno, caffè e tè e acqua bollita nella vostra stanza ogni giorno, i nostri figli rimangono nella stanza accanto alla porta, ho pagato per una camera da letto 3 ma aveva solo un divano in quella era un po 'piccolo. La colazione era bella, molto da scegliere. personale del bar amichevole e aiutare la ricezione completa molto utile l'hotel è a circa 3 miglia dalla città principale e abbiamo un taxi che era circa £4.00 ogni modo ma più in tempo di lavoro!

A circa 15/20 min dalla vecchia città e aeroporto - tuttavia questo è solo circa £5 in un Uber. Molto comodi letti, camera pulita, Ci è una stazione di benzina con un negozio e un kfc proprio fuori dal fronte che è molto conveniente. Il personale molto utile che parlano tutti in inglese.

L'hotel è situato vicino all'aeroporto, vicino alle fermate di trasporto pubblico, che può raggiungere rapidamente il centro. Le camere sono grandi e pulite, il servizio di pulizia è di prima vista. Molto bel personale alla reception e deliziosi colazione.

I am very disappointed to leave this review. This hotel should never be allowed to claim 5 stars. The whole experience was a let down. I understand that stars may differ in different countries but even still, this I'd a 3 star hotel at best. The staff were friendly, apart from one who had an attitude problem for some reason every time we spoke to her. They didn't ask if everything was OK and didn't check that we needed anything at all throughout our stay. The room only has one extremely soft weird shaped pillow per person, which might aswell not be there. The beds are comfortable, but all they are is two big singles pushed together. The carpets in the rooms are stained and wallpaper is starting to come off and worst of all for us, the overwhelming smell of cigarettes coming from the downstairs ****** is disgusting. Our room stank of cigarettes, so much so my clothes now smell of them. We are both none smokers. The bathroom had a sign on the toilet to say it had been disinfected. Yeah right. There was a hair on the toilet seat?. There was an empty bottle of vodka found behind the chair in the room which I stood on when drawing the curtains and there's a lot of noise from the road. Also, on a night there is a horrible humming noise which kept me awake. I do not expect any of this from a ”5 star” hotel. The tea and coffee in the room doesn't have milk? There is no bar apart from in the smokey ****** and the breakfast..... you get two eggs, then you can select from the table of warm yoghurts and warm meat, as it has literally been left under the heater. None of it tasted fresh and everything is at room temperature. The staff in the restaurant were friendly and nice people, it isn't their fault as there just following instructions from their managers. I get that it is meant to have a old house theme, but this doesn't excuse horribly stained carpets in the rooms and the constant smell of cigarettes. We didn't see any other guests apart from locals and I find it strange why there are so little reviews on TripAdvisor as of recent. It is 20 minutes from the city centre, however a bolt taxi only costs around £5. My overall opinion is if you want a 5 star hotel. Pay a little extra and get a 5 star. This is NOT what you want when booking 5 star.