Hotel Stary

Grande

非常方便的地理位置，酒店非常具有設計感

Siamo ancora qui a goderci il nostro tempo in questo bellissimo hotel. È così ben posizionato, in fondo alla strada dal centro storico. L'hotel è bellissimo, la nostra camera è molto confortevole. Effettuiamo il servizio tutti i giorni con asciugamani nuovi e ottimi prodotti in bagno. I bagni sono dotati di riscaldamento a pavimento, il che è davvero un bel tocco. Ci sono accappatoi nella nostra stanza, una cassaforte, un ombrello ed è per lo più silenzioso. Siamo molto felici di aver trovato questo hotel.

We came to the lobby bar when the weather was raining. The bartender, Tomasz, was an excellent mixologist. Very friendly and knowledgeable. He made me a great Last Word cocktail. Another day (sunny!) we came back to see the rooftop bar but did not get the same level of treatment. Staff were young, slow, somewhat rude, and nowhere near as capable. Drink (Singapore Sling) was average. Snacks (purchased, not complimentary) were unappetising.

Really lovely, stylish hotel with a lovely (and quite unique) spa! Our room was large and had so much character and original features. All areas of the hotel were clean and just generally lovely. The spa was great and a big bonus was that it opened until late (maybe 10/11pm) which meant you could relax there after a long day of sight seeing. Great location in walking distance to the main areas of Krakow.

It’s a beautiful hotel but …. During our last night our neighbours ( 2-3 rooms around us) had a party. Slamming doors ( every few minutes), talks/shouts behind our doors, lady on heels walking forward and back. “Party” finished around 4am ( started after 11pm) . We didn’t sleep at all. Few times we asked guests to be quiet, twice we went to the reception asking for Intervention - they knocked to the door but few minutes later guests started moving around once again. Hotel’s staff don’t monitor the situation ( have CCTV but not interested), don’t care about guests (our) comfort. Party ended because some companions left the hotel. Really regret we did’t call police like we planned. Hotel’s manager hasn’t replied on our complain. Also if you like to sleep longer….. you may have a problem. Cleaners start early morning and they don’t close ( massive, heavy doors) gently as well.

From the moment the doors opened on their own for our entry we were immersed in the luxury and warmth of this hotel. It was beyond expectations! It’s hard to sum up what a great place and experience this was. We are a family of three, one thirteen year old. We had a junior suite that had a wonderfully comfortable trundle bed in a giant armoire that was perfect. There was a mini-bar, a great sitting area and a bathroom that will ruin every other bathroom for me the rest of my life. A giant rain shower, a tub built for two all surrounded by gorgeous marble. Amazing water pressure and plenty of hot water. Radiant heat on the stone floor in the bathroom that was so pleasing to cold toes. The closet is huge. Nice desk. Plenty of storage for all of us. Staff is exceptional. The dinner in the hotel restaurant was the best meal and wine we had all week. It was superb. It’s spotless. The pool/ sauna/ wet and dry and salt chamber are the most amazing places to spend time in after being in the cold. The massage was GREAT. The value of this hotel is amazing. I would return to Krakow just to go to this hotel again. Some complain of the lighting. I say they are crazy. It’s unique and clever. If you want lights like in a Holiday Inn, go to a Holiday Inn. The design of this hotel is masterful. There is gym equipment and again, spotless changing rooms with showers, towels, lovely lotions and potions. Go to the sixth floor to see the view. Its steps away from the main square. Location can’t be beat. It’s quiet, serene and worth every penny. Include breakfast with your room, you will be so happy. We have never had breakfasts like these. Everything you could possibly want. Including made to order hot cereal and egg dishes.