Gokulam Grand Turtle on the Beach

The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions.

We recently stayed at Gokulam Grand Turtle on the Beach and had a very disappointing experience, especially considering the reputation and beauty of the property. We were traveling with senior citizens and were given a room located in a muddy and unsafe area, completely unsuitable for elders. There was a persistent and unbearable smell right outside the room, which we reported multiple times — both in person and by phone — but it was never resolved. Shockingly, the area outside the room had dried plants and debris that weren’t cleared even by the next morning. There was also loud construction happening near our room, and when we complained, the staff casually responded with “It’s okay, sir,” without offering any solution. To add to this poor service, we had asked the front desk for tourist information and details about visiting Kanyakumari. No one ever got back to us. What was most disappointing is that a staff member casually told us this type of room is typically given to MakeMyTrip bookings — as though guests who book through travel platforms deserve substandard treatment. While the property itself is beautiful, the poor room quality, lack of cleanliness, unresolved issues, and indifferent attitude of the staff made our stay frustrating and uncomfortable. I wouldn’t recommend this hotel if you're expecting good service, especially if you're traveling with elders or relying on basic support from the staff.

Shahin from restaurant team was awesome. He always serve with a smile. Also surya (female staff) from Front Office team was excellent. She gave us nice room at checkin. Always ready to answer any queries. Excellent work both of them ..............

Amazing stay with spectacular services 🥰 highly recommend. The staff is very professional polite and helping. The view from the property is mesmerising. Would love to visit again…. We visited the beach which was 5 mints from the property Food was also very yum

Stay was good. Hospitality and food was good. one minor feedback is for room lights, warm lights are there in bedroom no bright color lights are available. Location is excellent. Cleanliness is excellent. Services are good……. We went to the beach also

Great experience especially sea view room.. And great stay with courteous staff and food was good.. buffet is better than ala carte option.. would recommend for a short stay or weekend gateway.. maintanence and pool also was good and maintained well..