Promenade Hotel Kota Kinabalu

Excellent location with friendly staffs, will definitely book here if coming to Kota Kinabalu again.

We had a wondeful 3-night stay at Promenade Hotel in Kota Kinabalu during Ramadhan. The hotel thoughtfully provided Sahur in place of the usual breakfast, which we really appreciated. Its location is very convenient - just a short walk to numerous restaurants, cafes and the Centrepoint shopping complex. The staf were exceptionally warm and welcoming, always ready to assist whenever needed. Although the gym was closed and the swimming pool was relatively small, these were just minor aspects compared to the overall excellent experience.

Promenade Hotel is among the classic good (4*-5*) hotels in Kota Kinabalu. Classic also means it shows the signs of ageing, probably they will need to refurbish the rooms sooner or later. Others then that the check in was very efficient, they have like 4-5 counters, and nice staff with good English and some with Chinese speaking abilities. The breakfast was fine, selection decent. During our two night stay most of the guests were from South Korea. It's recommended to have your own car or use Grab, because it's a bit far from main tourist hubs. Just halfway between Gaya street and Imago. Afternoons, Evenings KK traffic can be very terrible, from Gaya st to Promenade hotel - normally 5-10 mins short drive took almost one hour, but that's not the hotels fault, but location can be a problem during busy hours.

Strategic location near airport , basement parking , walking distance to Oceanus waterfront mall. Good service. Cleanliness acceptable.

Location is good, the room is nice, however it is a waste to get the lounge access during Ramadhan where the timing is very limited.. renovation is ongoing for the gym, so thats a minus for me.. hopefully the gym is ready when im back again