The Klagan Regency 1Borneo

Ho trovato un paio di capelli in bagno e odore di urina. Bisogna migliorare la pulizia. La colazione era buona e con una discreta scelta.

Ho preferito perché il prezzo della camera è ragionevole per una camera grande, pulita e con un buon profumo. IN PIÙ personale cordiale ma non amichevole. Parcheggio ahahah. Foto allegate non correlate.

Very good. We enjoyed it. The kids love the hotel and mall. Recommended !

Nice super clean friendly staff, the room is clean Near to the mall

1) Parking very limited parking depan hotel dan sentiasa full. terpaksa guna parking mall dgn caj, tiada diskaun untuk penginap hotel. dari parking mall ke lobby hotel, tiada shortcut jln sblh dalam, keluar dulu mall baru dpt ke lobby. agak leceh bg penginap dgn barang yg byk lg. hrp pihak hotel dpt cari penyelesaian utk keselesaan penginap2 yg bawa kenderaan. 2) Katil book deluxe king...tapi dapat 2 katil single yg dirapatkan...jd ruang lebih kecil dan ada celah di tengah...kurang selesa... Overall, amenities okay, breakfast okay, kolam okay...good stay..jz pls improve on main issues above..

The Klagan Regency at 1Borneo Hypermall in Kota Kinabalu is a 4-star hotel that offers a blend of comfort, convenience, and affordability for both leisure and business travelers. Situated approximately 20 minutes from Kota Kinabalu city center, the hotel is directly connected to 1Borneo Hypermall, providing guests with immediate access to over 300 shopping, dining, and entertainment outlets.   ⸻ Location & Accessibility The hotel’s location is particularly advantageous for guests with business at Universiti Malaysia Sabah (UMS) or those seeking a stay away from the city’s hustle and bustle. Its integration with 1Borneo Hypermall ensures that shopping and dining options are just steps away. However, some guests have noted that the hotel is relatively distant from Kota Kinabalu’s main attractions, which may require additional travel time. ⸻ Rooms & Comfort Guests frequently commend the spaciousness and cleanliness of the rooms. Many reviews highlight the comfortable beds, ample amenities, and pleasant views from the rooms. However, there have been occasional mentions of maintenance issues, such as air conditioning problems or the need for room refurbishments.   ⸻ Dining Experience The hotel’s breakfast offerings receive mixed reviews. While some guests appreciate the variety and taste, including local dishes like “ayam masak kicap,” others feel that the selection is limited and that the replenishment of food items during peak hours could be improved.  ⸻ Amenities & Facilities The Klagan Regency boasts a range of facilities, including three swimming pools (indoor, outdoor, and a children’s pool), a fitness center, and direct access to the shopping mall. These amenities cater to both families and business travelers. However, some guests have pointed out that the cleanliness of the pool areas could be enhanced.  ⸻ Parking & Transportation Parking has been a consistent concern among guests. The hotel offers limited parking spaces, operating on a first-come, first-served basis. This has led to challenges for guests, especially during peak periods, with some having to seek alternative parking options in the mall, often at additional costs.   ⸻ Service & Staff The hotel’s staff receive high praise for their friendliness and professionalism. Guests have highlighted instances where staff members went above and beyond to assist, from accommodating special requests to providing guidance on local attractions. Such positive interactions contribute significantly to the overall guest experience.  ⸻ Overall Impression The Klagan Regency at 1Borneo offers a comfortable and convenient stay, especially for those looking to be close to shopping facilities and away from the city’s core. While there are areas for improvement, particularly concerning parking and certain maintenance aspects, the hotel’s strengths in service, room comfort, and location within a major mall make it a viable option for travelers visiting Kota Kinabalu.  ⸻ Pros: • Spacious and clean rooms • Direct access to 1Borneo Hypermall • Friendly and accommodating staff • Multiple swimming pools and fitness center    Cons: • Limited parking availability • Distance from Kota Kinabalu city center • Occasional maintenance issues in rooms • Breakfast variety could be enhanced  ⸻ Rating Summary: • Cleanliness: 8.7/10 • Comfort: 8.7/10 • Location: 8.5/10 • Facilities: 8.6/10 • Staff: 9.1/10 • Value for Money: 8.7/10 • Overall: 8.4/10