Hotel in zona Promenade der Wild- und Strauchrosen - Insel Mainau, Costanza

The two of us had a family room on the 5th floor, and the room was fine; the only unusual thing to us was that there were no kettle or cups in the room. However, there was unlimited hot water available from the lobby. Although our room overlooked a highway, there was no traffic noise to be heard (with the windows closed) The stay included a Bodenseecard West for the two of us which gave free access to local transport, and there is a handy bus (number 6 - four buses an hour during work time on weekdays; fewer in the evenings / weekends - schedule posted in the lobby) which runs from two bus stops near the hotel to the centre of Konstanz (including the main train station). Copious breakfast available.

We made a mistake in booking the Graf Zeppelin as it is not a hotel. We booked through *********** an ”apartment” for one night to include breakfast for 159.30 euros. On arrival we were told it was on the fifth floor, but the lift only went to the fourth floor. We were not offered any help with our suitcases. We took the lift to the fourth floor and walked up to the fifth with our cases, to discover that the apartment is one floor higher....in other words 2 flights of stairs with your luggage. (Is this a hotel?) On climbing up to the apartment, there were many noticeable issues: the bedroom does not have a window!! It has a high up porthole with no curtain or way of blocking the light, but no window! The bed was almost on the floor. The room was not clean There was no aircon, and at the top of the building on a day when it was 33c this was no place to stay. We booked elsewhere, accepting that we would lose our money and the hotel tried to charge us in full for the booking. I pointed out that we would not be having breakfast and that should be deducted from the total and the receptionist reduced this by 12 euros to 147.30. Assuming the breakfast was going to be like everything else in this dump it was hardly a surprise. So our strong advice if staying in Konstanz is to give this hostel a wide berth......readers of our reviews will see that we have stayed at hotels across Europe and nowhere comes anywhere close to this place for awfulness.

Abbiamo soggiornato qui per le ultime 7 notti. L'hotel è molto comodo e la posizione sul lago è meravigliosa. La nostra camera (Superior Lake View) era molto spaziosa. Il letto era estremamente comodo e il personale di pulizia erano molto attento. Abbiamo avuto diversi pasti di sera nel ristorante, che erano molto piacevoli, e ancora una volta, il personale del Serving era molto amichevole e attento. Grazie speciali a tutti per aver fatto il mio compleanno, uno di cui ricordare. Non esitate a raccomandare questo bel hotel.