Utente ospite
31 gennaio 2023
what a bad hotel, where is the management, you need to 5 euro for to get your coffee our thee at your room, you will not get any nespresso machine at the room, you will not get any service at your room and need to pay for anything, and that for a hotel where you pay 500 /600 euro a night, listen management what happens, where is the crew , i did stay in better hotels then your hotel, it will be better for to get a secret visit at your own hotel for to see what wrong, , and dont give me any excuses about the working place at the hotel, no no, never i will get there again sorry , the problem is just that the people working for riva need to take a lessons for how to feel guests home at a hotel, and never let pay for to get room service,,,, sorry
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