Boardinghouse Home - Adults Only -

Gli hotel con check-in automatico hanno sicuramente i loro vantaggi. Prezzi generalmente più convenienti per l'ospite, processi ottimizzati in termini di costi per l'hotel e costi del personale inferiori. La pensione di Costanza ne è un ottimo esempio. Le camere sono funzionali e arredate con gusto, il letto è molto comodo. Ci sono due macchinette per il check-in, purtroppo una delle macchinette era rotta al nostro arrivo, il che ha comportato tempi di attesa molto lunghi. Avevamo indicato una stanza tranquilla come richiesta del cliente. Poiché l'assegnazione della camera è automatica, la camera si affacciava direttamente sull'ingresso principale, frequentato tutta la notte. Poiché non c'è supervisione, il livello di rumore era molto alto durante la notte. Sui balconi e sulle terrazze si parlava e si ascoltava musica tutta la notte, cosa molto spiacevole d'estate quando le finestre sono aperte. Nonostante i ripetuti tentativi non siamo riusciti a contattare telefonicamente la direzione dell'hotel, non esiste un "telefono di emergenza" e i dipendenti fanno riferimento alla comunicazione via e-mail. La risposta sarà "a seconda della situazione* - nel nostro caso tempestivamente, ma non in modo da risolvere il problema. Se siete sensibili al rumore, insistete per avere una stanza tranquilla garantita prima del vostro arrivo, altrimenti, come noi, partenza anticipata senza alcun rimborso spese.

Hotel impersonale, nessuna reception e la sauna promessa non ha funzionato (è stata rinnovata il giorno successivo). Gli asciugamani non vengono cambiati se non a pagamento! Niente aria condizionata che funzioni! Quindi abbastanza caldo. In breve, brutta esperienza in una bella città.

This is a rather weird apartment hotel - one of those design concepts that look great in the brochure and causes quite a bit of consternation for the uninformed user. It is obviously designed for a very certain kind of customer - and almost hilariously "German." For instance - there is kitchen in the apartment, but it only has a microwave, so you can't really make any food there. You can use the kitchen, but you have to do the washing up yourself (written in the German-only documentation) or there will be an extra charge. You can use wifi, but only two devices at the same time. You have parking in a basement garage, but it is very narrow and hard to maneuver a full-size car in there. Only German television channels, sort of weird for a hotel that offers four different languages on its check-in machine. The hotel is located in a residential area with few shops, we had to drive to an Aldi about 2 km away to get food (and then found that the "kitchen" really wasn't.) The air conditioning was turned off when we arrived and was inadequate - it was a hot day, and the room did not cool down significantly from 2100 to midnight. All in all, you are much better off with a regular hotel room. This did not feel as much as a hotel as checking in to a military establishment.

This hotel is the do-it-yourself kind. You look up your reservation in the machine and pay directly. The machine then gives you your receipt and key card. The room was fine and had a big terrace (which we did not use cause it was bad weather). The location is a 20 min walk from the main station.

I went to this hotel just for a couple of days, and I would never suggest it to anybody. 1st: nowhere is reported that the check in is completely automated after 11-12 am, so if you have any problem, you have to deal with it alone. 2nd There was a total disorganization concerning the internet connection. They claim it is for free, but they never say that you have to hurry up to get one of the copy they print everyday with username and password, and if you arrive in the evening, there is big chance that you do not get any of these copies (other 5 guests had the same problem I had, no printed copies of the password), so you have no internet in the room (even if you payed for it) and since there are NO people at the front desk, you cannot complain to anybody to solve your problem. I went there for work and I could not prepare my ppt presentation thanks to them. On the day of the check out a brainless receptionist told me they just print the exact amount of copies matching the number of occupied guest rooms and he could not understand that if a guest took more than one copy (i.e. he can lose one and take another) some other guest will remain without. I suggested to leave one copy IN the occupied room and not in the common hall...I hope they will find a solution. At least the room was clean and quite, so I do not give them only 1 point.

We got to the hotel late in the afternoon, after 4, and all they had was a kiosk to great us. I spent the better part of an hour trying to access our reservation. I tried every conceivable combination to get it. I was pretty much fed up and attempted to rent another room with just a single bed just to get something. After booking the other room, the machine coughed up our original reservation on its own. I paid for that room too which was the one I wanted. The next morning, I discussed this with the desk and they said someone would be in touch. I sent several follow up emails but still nothing. This place is weird and wouldnt recommend this place to an enemy. Good luck if you go here