Aria Resort & Spa

We had a wonderful 10 night stay at Aria with our 3 girls. The family room was large and spacious with plenty of space for our luggage and two decent sized bathrooms with showers. We thought the food was really nice and there was plenty of choice with themed evenings, ensuring it wasn’t too repetitive. The staff were really friendly throughout our stay with a particular shout-out to our waiter in the restaurant, Samet. He couldn’t have done enough for us and always ensured the drinks we wanted were waiting for us when we came down to eat. The girls had a great time in the pools and the waterslides kept them busy for hours! Access to a private beach area is also a big plus and neither the pool or the beach ever felt crowded. The only area for improvement would be some evening entertainment for kids as the kids disco is a bit young for children about 7/8 years. Despite that we would definitely return in the future

Mixed feelings on this. Let’s start with the positive.. Waiting and bar staff are friendly and helpful (Mustfa was very good). The hotel is beautiful as is the beach. Lots of sun loungers available and food/drink easily accessed in the day. The less positive Food poisoning. Spoke to Operations Manager after I called reception who said I would have to come to reception. Eventually I was able to get away from the bathroom. The Operations Manager promised to investigate, send food for analysis but never heard back from him - Artun Aydin. There was a much bigger focus on ‘we have 200 guests and no one else has mentioned it’. I did tell him that another family had sent chicken back after it was served pink to their child, but they said that they have a food tester (despite the fact I see them piling food out that was kept luke warm) and the other guest relations manager seemed more interested that we hadn’t shown for their ‘sell speech’ as he didn’t recognise us. Music is not appropriate for the family. Worse song played was ‘you’re a bad b/tch, come here and play your rent’. It certainly felt more like a couples holiday with dance music played 90% of the time. Swearing in songs is consistent. The main pool was taken over by the animation team by running water aerobics and games at the same time. This meant that again younger children were not really able to go into the main pool. Perhaps splitting up the games/aerobics would have been more sensible. Food was ok (food poisoning not included) but not a lot of variety and pretty similar each night. The first night we arrived late (11:30pm) and were told the only food available was soup and bread until 2:30am, where they serve a mini breakfast buffet. This is clearly to cater for the clubbers and drinkers, not family. Hotel does not know how to make cocktails with my favourite being one guest asking for a Long Island tea, only to be asked if he wanted alcohol in it! That would make it a coke.. Overall, this is not a 5 star hotel and is certainly not a family oriented establishment. I will not be retuning and quite disappointed after reading the rave reviews. Far too many other places to visit and spend my hard earned money than risk it here again.