Selini Suites & Waterpark

We stayed at Selini Suites and Waterpark in Crete and were very pleased with our experience. Check-in was quick and efficient, and the staff welcomed us warmly right from the start. The food was excellent, well-prepared, and fresh – with a balanced selection that felt more thoughtful compared to the overabundance you sometimes find at other hotels. There was something for everyone, including fresh fruit, all served in a way that felt stylish and well-balanced. The service staff was quick, attentive, and always friendly – clearing tables right away and making us feel truly taken care of. Our room felt new, fresh, and clean, with everything we needed. Free Wi-Fi was available and worked well, even for those who needed to get some work done during the stay. The hotel’s waterpark was a highlight, fun for children but also for us 50+ guys who wanted to play around a bit – great fun and well maintained! Overall, this hotel delivered on every level – we can highly recommend Selini Suites and Waterpark and would be happy to return!

We stayed here for 10 days in a junior suite with a private pool. The welcome was friendly, although it felt a little strange that we had to hand over our passports. In other hotels in Crete we’ve simply filled in the forms ourselves at the reception desk. I don’t feel entirely comfortable leaving my passport behind. We received an information sheet with the Wi-Fi code and some house rules. It would have been nice if they had also mentioned that there is no housekeeping service on Sundays – we only discovered this afterwards. The room itself was very clean, with a good fridge, nice TV, and functional, atmospheric lighting. Unfortunately, nothing was waiting for us in the fridge, while in other hotels we’ve usually found a small welcome gift such as a bottle of wine, water, or fruit. Plenty of storage space, but very few hangers. The kettle was oddly placed where there was no power outlet, and there was no instant coffee or tea provided. The terrace was equipped with a comfortable sunbed, table, and chairs. However, there was no drying rack, and the pool lighting did not work. Although it was eventually fixed, it took two days instead of one due to a simple oversight. Our bathroom window didn't open due to a defect which left the floor constantly wet, already causing visible damage to the door. Because of this, we needed fresh towels every day – another reason why the lack of Sunday cleaning was inconvenient. That said, the rooms were always kept spotless, and the private pool was cleaned daily in the early morning hours from the outside. The Wi-Fi was very poor. The signal was strong, but the internet connection itself was almost unusable. Of course, a holiday is meant for relaxing, but waiting minutes for every page to load, being unable to play a Spotify playlist, or even quickly looking up information about the next day’s plans is frustrating. Mobile reception was also very weak, so 5G wasn’t a solution either. One small drawback of the private pools: they are located above sunbeds, so even the smallest movement in the pool causes water to spill over, sometimes splashing on guests below. This actually led to an unpleasant encounter with another guest. The private pools are also noticeably colder than the main pool, but still a wonderful place to relax with a beautiful view of the greenery and the main pool area. Plenty of privacy as well – a real highlight. The beach is clean and pleasant, covered with small round pebbles rather than sharp stones. The waterpark bar is only a five-minute walk away, which is convenient, although there were no hotel-provided trash bins on the beach, which was a pity. Speaking of waste: the hotel still uses disposable plastic cups everywhere. This creates a huge amount of unnecessary garbage, and in other Cretan hotels we’ve seen much better solutions with reusable cups. It would also be a nicer experience for guests. As for drinks, this was a weak point. I usually enjoy almost any type of cola, but here th