Selini Suites & Waterpark

Molto deluso da questo 4 *, una stanza che si affaccia su una strada rumorosa, l'all inclusive che include solo pochi drink, sorpresa che dopo si paga tutto. La serratura che non si chiude, quando chiediamo di cambiare stanza ci viene detto che sta pagando di più. Da evitare a Crête, sono stato felice di presentare il crinale al mio figlio più giovane, ma sono deluso C'è poco intrattenimento, la piscina chiude molto presto. Ho conosciuto hotel molto migliori a tariffe simili o addirittura inferiori sull'isola. Il personale è gentile ma non è tutto.

Hello, unfortunately they have terrible Wi-Fi. It does not work at all. Even the outdoor music stops playing because of this. Other than that, okey place

We stayed here for 10 days in a junior suite with a private pool. The welcome was friendly, although it felt a little strange that we had to hand over our passports. In other hotels in Crete we’ve simply filled in the forms ourselves at the reception desk. I don’t feel entirely comfortable leaving my passport behind. We received an information sheet with the Wi-Fi code and some house rules. It would have been nice if they had also mentioned that there is no housekeeping service on Sundays – we only discovered this afterwards. The room itself was very clean, with a good fridge, nice TV, and functional, atmospheric lighting. Unfortunately, nothing was waiting for us in the fridge, while in other hotels we’ve usually found a small welcome gift such as a bottle of wine, water, or fruit. Plenty of storage space, but very few hangers. The kettle was oddly placed where there was no power outlet, and there was no instant coffee or tea provided. The terrace was equipped with a comfortable sunbed, table, and chairs. However, there was no drying rack, and the pool lighting did not work. Although it was eventually fixed, it took two days instead of one due to a simple oversight. Our bathroom window didn't open due to a defect which left the floor constantly wet, already causing visible damage to the door. Because of this, we needed fresh towels every day – another reason why the lack of Sunday cleaning was inconvenient. That said, the rooms were always kept spotless, and the private pool was cleaned daily in the early morning hours from the outside. The Wi-Fi was very poor. The signal was strong, but the internet connection itself was almost unusable. Of course, a holiday is meant for relaxing, but waiting minutes for every page to load, being unable to play a Spotify playlist, or even quickly looking up information about the next day’s plans is frustrating. Mobile reception was also very weak, so 5G wasn’t a solution either. One small drawback of the private pools: they are located above sunbeds, so even the smallest movement in the pool causes water to spill over, sometimes splashing on guests below. This actually led to an unpleasant encounter with another guest. The private pools are also noticeably colder than the main pool, but still a wonderful place to relax with a beautiful view of the greenery and the main pool area. Plenty of privacy as well – a real highlight. The beach is clean and pleasant, covered with small round pebbles rather than sharp stones. The waterpark bar is only a five-minute walk away, which is convenient, although there were no hotel-provided trash bins on the beach, which was a pity. Speaking of waste: the hotel still uses disposable plastic cups everywhere. This creates a huge amount of unnecessary garbage, and in other Cretan hotels we’ve seen much better solutions with reusable cups. It would also be a nicer experience for guests. As for drinks, this was a weak point. I usually enjoy almost any type of cola, but here th

Facilities and food ok! Door of room stiff and didn’t just shut without a nudge, “junior suite” with pool if kids jumped in, got shouted at by those sun bathing below! Manager rude unhelpful and actually I asked her to stop speaking to me as she was ruining my day! It’s a shame get rid of the bad atmosphere and it could be a nice place! To mention we only had driving licences at check in but forced to drive 2 hour round trip to go and collect passports including wanting to documents the under 18, wonders if gdpr is actually a thing how are they storing handling my data! (Previously given a passport per booking in Crete and having visited the island 12 plus times weird that suddenly we needed kids) anyway zero reminder on the whole passport thing via booking so we had to go back to our villa collect the passports and come back! Which kinda ruined the planed day but had we not been met with the narcissistic manager the hotel may of got a slightly better review…waits with baited breath for the comments from this woman who has zero empathy or ability to solve problems help etc! Had we got our money back we would have cancelled. However I quote “hahaha I would never give refund when you forgot your passports”

I think this hotel offers incredible value - I really was delighted to have stayed there. This is the first time I have booked all-inclusive and the experience has far surpassed my expectations. I was lucky enough to have a room in the main block on the first floor, facing the road but that meant my room had the sun all day. The balcony was large with a table and two chairs along with a rack for drying clothes. My only quibble with the room was that there was no light over the desk. My room was of a good size with two single beds pushed together, but unfortunately only one chair. There was a good amount of hanging space for clothes, but no drawers. There never is enough coat –hangers. A flat screen TV with Netflix and YouTube hung on the wall over a desk. There was a normal domestic size refrigerator. On top of the refrigerator there was a kettle and two mugs and glasses. WiFi was available throughout the hotel with no restrictions. All the staff from reception to restaurant to housekeeping were very friendly and helpful. A sand and shingle beach is five minutes’ walk away if you don't fancy using the hotel pool, which is not particularly big. Another alternative for water sports is to use the associated water park that is close to the beach. I think it caters for ages up to teenage. There are bus stops right outside the hotel with a bus frequency of about 20 minutes. It took me about twenty minutes to walk into Kolumbari, the main village with shops, supermarkets and restaurants. However, with all-inclusive there is no real need. Food is hot and not lukewarm with a great selection and a changing menu each day. The only trouble with such choice is that it is easy to eat too much! All-inclusive meant I could have soft drinks or coffee whenever I wanted with beer or wine available at lunch or dinner. The bar offered takeaway, if you didn't fancy drinking in the bar area. I cannot praise this hotel too highly.

A really gorgeous stay, only marred by the cloudy, windy weather. Staff absolutely lovely across the board. Everywhere was clean and sanitary. Food did get a bit samey (but I’m vegetarian so choices were limited) but was always fresh and enjoyable. Could do with a heated pool as these were just freezing. Not a lot to do in evenings but we did go end of season. I’m not one for being dragged into ‘entertainment’ so it suited me but perhaps some music etc for kids would be nice. The cats and kittens made it for us. They lived on the way to our room and it was a real joy to play with them and feed them (the supermarket up the road sold kitten biscuits so we were guilty of spending a few of our euros on these!) They didn’t invade your space if you didn’t want them to but they definitely made our daughter’s holiday. Overall, a really enjoyable time as a family of 4, with children aged 11 and 6. Shout out to the staff in the dining room who were particularly lovely.