Utente ospite
17 dicembre 2024
We had the worst experience. I had booked the property looking at reviews that others had posted and now i am wondering whether they were all paid reviews coz the property was HORRIBLE !! Paying so much for this badly maintained place was just not worth it. The property is very badly maintained, staff is just not interested in helping you, everything is chaotic, the room locks don't work, food is so expensive that you feel like you are in a 5-star hotel. The rooms were dirty, smelly and damp. The staff didn't even bother to clean it and there was dirt all around in the room. The wood furniture's looked rotten with visible signs of decay and damage. The rooms very stinking, sheets looked unwashed and damp, bathroom looked unclean, the main door swipe card was not working and we had to keep calling the reception to help us open the door. The reception didn't bother to send anyone and we had to keep trying for 5/10 mins to finally open the door. They simply didn't care to change the card or fix the lock. Worst experience ever !! The food was plain ok. But price was like a 5-star hotel. Infact the fish that was served was actually uncooked and we had to ask them to get another dish properly made. The property is huge and lovely actually with lots of greenery and lakes but it is very very badly maintained. The lakes were dirty and neglected with high chances that it might be a breeding ground for mosquitoes. The grass throughout the property was overgrown and untrimmed and no effort had been put into any kind of planning or regular upkeep. The staff was too lazy and uninterested. They just didn't bother about the guest convenience or requests. They were all over the place and yet they managed to do nothing to help. I would never ever visit this place again !! If i could, i would give -100 rating :(
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