Zazen Boutique Resort & Spa

Recensioni su Zazen Boutique Resort & Spa

Zazen Boutique Resort & Spa

177 Beach Bo Put, Amphoe Ko Samui, Chang Wat Surat, Mae Nam, Surat Thani Province, 84320, ThailandDettagli hotel
Zazen Boutique Resort & Spa
Zazen Boutique Resort & SpaZazen Boutique Resort & SpaZazen Boutique Resort & Spa
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.6/10
Molto buono
47 recensione
Recensioni verificate
Ubicazione8.8
Strutture e servizi8.5
Servizio8.4
Pulizia8.7
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Tutte le recensioni(47)
Recensioni positive(11)
Recensioni con foto/video(6)
Recensioni negative(2)
DariaBelik
Suite Tropicale
Soggiorno: set 2024
Coppia
11 recensione
8.0/10
Molto buono
Pubblicata: 15 ott 2024
Great location, not very busy area of KohSamui, beach is nice and with the beautiful view. We had a garden villa, it’s great, but I wish the sheets are more cleaner. The hotel itself is really beautiful, great for taking pictures also to chill. The only thing we didn’t like is the waiters who couldn’t speak English well and took the wrong order twice and after all didn’t come to apologize. The breakfast is quite low quality, there are only a few dishes with average taste.
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Risposta dalla struttura: Dear Khun Daria Belik,Thank you for taking the time to share your feedback with us regarding your recent stay at Zazen Boutique Resort & Spa Koh Samui.We deeply regret that our service did not meet your expectations and that you found it lacking in communication of the language. Your feedback regarding the restaurant service has been noted, and we will take immediate steps to address this issue internally.With warm regards,Titaporn S.Resort Manager
Utente ospite
Villa Garden
Soggiorno: gen 2024
Coppia
7 recensione
10.0/10
Eccezionale
Pubblicata: 24 feb 2024
This hotel is wonderful! From the moment you enter from a busy main rd it is an oasis of calm. The front house staff were very efficient and welcoming. Our garden villa was amazing, huge, big comfy bed, coffee machine, lovely terrace…. Just beautiful. And then we went to the pool… wow, wow, wow it was wonderful. Best sunbeds ever, pool overlooking the ocean, drinks and food service with a smile. The lady who seems to run the pool/restaurant area was incredible… so very hardworking and attentive. There were some cocktail issues but she is working hard to train the new staff. The design of the whole place is so gorgeous. We didn’t want to leave!
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Risposta dalla struttura: Dear Valued Guest,Thank you for your wonderful feedback ! We're delighted to hear that you found our resort beautiful, comfortable bed and enjoyed with our The Club by Zazen. It's great to know that you appreciated the welcoming atmosphere and our friendly smiles from our staff.Thank you for choosing Zazen Boutique Resort & Spa Koh Samui. We hope to welcome you back for another relaxing and impressive stay.Warm regards,Titaporn S.Resort Manager
xiayi8013
Suite Tropicale
Soggiorno: set 2024
Famiglia
6 recensione
8.5/10
Molto buono
Pubblicata: 19 ott 2024
這家酒店讓我很不滿意的是早餐種類太少了。但是餐廳確實還蠻好看，房間也算乾淨，spa真心可以體驗一下，挺舒服，120分鐘大概人名幣三百多，很超值。再一點就是我帶了兩個孩子需要每個孩子增加1000株一晚，我開了兩個房間，兩個孩子2000*3晚，我需要多花6000株，這一點不是很理解，而且相比五星級，人家最多收一個孩子的錢。這家酒店的這種收費很不合理。
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Risposta dalla struttura: Dear Khun Xiayi,Thank you for sharing your feedback regarding your recent breakfast experience at Zazen Boutique Resort & Spa Koh Samui. We truly appreciate your valuable input as we continuously strive to enhance our improve the guest experience.Your comment regarding an extra charge for the children, our team did inform and doing their best to follow the hotel policy.We are grateful for your feedback, and we hope to have the opportunity to welcome you back for an improved breakfast experience on your next visit.With warm regards,Titaporn S.Resort Manager
Xiaojuejuewj
Villa Garden
Soggiorno: ott 2024
Coppia
1 recensione
7.5/10
Pubblicata: 2 feb 2025
整體還是可以的 我去的時候 公共泳池很臟 上面都是樹葉.但是房間真的很好，餐廳的服務員態度一般 餐廳 味道還行吧 離周董去的那個沙灘近 火舞表演很好看！
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Xiaofeiqishihenshou
Seaview Tropical Suite (Partial)
Soggiorno: ago 2024
Coppia
6 recensione
10.0/10
Eccezionale
Pubblicata: 23 set 2024
當時一眼就被酒店的餐廳吸引了，就下單了，到了以後發現果然視野很贊，靠着海邊，有着地中海即視感。 酒店屬於小而美的那種，安安靜靜，有一個泳池，游泳的時候服務員還會詢問要不要免費飲料。 早餐一半自助，一般點餐，蛋類和甜品做的都不錯。 工作人員都很熱情友好，地理位置靠近小漁村夜市，租個摩託車會很方便。
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Risposta dalla struttura: Dear Khun Xiaofei,Thank you for your fantastic review! We're thrilled to hear that you enjoyed with our place, great atmosphere, and found everything to be perfect. It's wonderful to know that our friendly and helpful staff make you feel welcomed and relaxed.We look forward to welcoming you back to Zazen Boutique Resort & Spa Koh Samui for another amazing day.With best regards,Titaporn S.Resort Manager
Cat Woman
Villa Garden
Soggiorno: lug 2024
Viaggio con amici
11 recensione
8.2/10
Molto buono
Pubblicata: 18 ago 2024
Zazen屬於更加度假風休閑的一種風格，酒店裡麪不大，也是剛翻新過幾年。酒店的餐廳很有名也是很出片，點贊。唯一不足的是晚上白色地板上一直巨大的蟑螂，爬的飛快嚇死寶寶了，讓工作人員給整出去了。
Traduci
6/10
Risposta dalla struttura: Dear Khun Cat,Thank you for your review! We're delighted to hear that you found Zazen Boutique Resort & Spa Koh Samui to be a relaxing place to stay, and that you enjoyed on your holiday.We appreciate your feedback about downside mention. We will take it into consideration as we continually strive to enhance our guest's experiences.Warm regards,Titaporn S.Resort Manager
Utente ospite
Villa Garden
Soggiorno: dic 2024
Famiglia
3 recensione
5.5/10
Pubblicata: 31 gen 2025
Территория очень красивая, но нет пляжа вообще, не удобные номера с множеством ступеней и выше средней цены ресторан. Завтраки однообразные но иногда есть свежевыжатый сок. Стоимость суток высокая, но начало февраля еще высокий сезон (наверное)
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Utente ospite
Suite Tropicale
Soggiorno: nov 2024
Viaggio con amici
3 recensione
10.0/10
Eccezionale
Pubblicata: 26 gen 2025
酒店非常美，值得一去。
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Utente ospite
Villa Garden
Soggiorno: gen 2025
Altro
8 recensione
7.2/10
Pubblicata: 7 feb 2025
先説優點，餐廳拍照很出片。但，住宿的話不是很推薦，整體設施和酒店內環境維護欠妥，雜草叢生觀感很不好，被褥也比較潮濕。同樣價位更建議金普頓
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Utente ospite
Seaview Tropical Suite (Partial)
Soggiorno: nov 2024
Coppia
1 recensione
2.0/10
Pubblicata: 31 dic 2024
在這家酒店吃完晚餐後，兩人半夜同時上吐下瀉，直接幹進醫院………當地醫院花了高額醫療費，也沒治好。衹能放棄行程，提前回國……
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ivon0626
Villa Garden
Soggiorno: nov 2024
Famiglia
58 recensione
7.0/10
Pubblicata: 19 dic 2024
房間還好，但服務還算一般吧，沒有感覺想象中的好，………………………\事實上szssssssssssssssss
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Utente ospite
Suite Tropicale
Soggiorno: ago 2024
Coppia
5 recensione
8.0/10
Molto buono
Pubblicata: 1 ott 2024
房間設施一般
Traduci
Risposta dalla struttura: Good day Valued Guest,Thank you for your feedback which is highly valued!With warm regards,Titaporn S.Resort Manager