Samed Hideaway Resort

Good hotel,good services, good view outside my room, and also yummy breakfast

Not recommend for family with young children to stay. Firstly, they only let us know that they don’t actually have a baby cod to add to our room after we checked in(on the app it states that it is available to add baby cods). When we realised the issue and ask for cancellation, they then told us that it would take them 30 mins to get a cod for us, by then our baby is too hot and tired from the ferry and travel so this wasn’t acceptable. Secondly, the room smells heavily with mould and dampness. The front desk again replied with very cold manner that they don’t have other room available. However, when we insist on canceling the booking. They change their narrative and promise to change room for us instantly. The front desk lady shows attitude during the whole process. The setting of the hotel looks nothing like the pictures. Facilities are old and looks run down, the room they checked us in is dark. The only thing that makes me feels welcomed was the lads that help us with the luggages.