Hotel in zona Belvedere di Kai Bae, Ko Chang

This place is heaven on earth! The welcome at reception sets the tone for the rest of your stay! We arrived with back packs from Pattaya and We were treated like VIPs. Absolute top class! Staff are amazing! Food was amazing. The rooms are outstanding and the local town is warm and friendly! The random visits from monkeys is an amazing addition! But be aware, they actually do creep up on you and open your room doors!! Staff aren’t joking! We’ve stayed on many islands and many places in Thailand but our expectations were exceeded here. The grounds are well kept, the surroundings are superb! My only disappointment was that the tides were high so we didn’t have any beach during our stay! (No fault of Sylvan!) I just hope the cost doesn’t get too high that they price us out of spending another break there next year!

The hotel has its own beach. Staff were very friendly and provided excellent service. There was a wide variety of food for breakfast. My room was spacious. However, so many ants were in my room. Water was not hot enough and water pressure was low in the shower. The bathroom had big glass window but the curtain could not be fully closed so that my friend could see me having a bath. TV had no signal so that I needed to ask the hotel to fix it.

Superb hotel to stay in, very family friendly, beautifully appointed rooms, great facilities, clean and well maintained. The pool and beach are superb and the staff are so friendly and helpful. The restaurant food and beach BBQ were terrific. The children loved every minute of their stay. We loved the fact it was so safe for the children...always someone there watching the water ...both beach and pool. Highly recommended and the views and scenery were gorgeous after a heavy rain tho

OK why am I giving 3 and not a 5 star rate, for a couple of key points, but let's start with a positive points. Great location, and beautiful property, nice pool (although at the time we visited the pool was green it didn't bother us but it might bother you) and facilities. Nice breakfast, good happy hour. Nice rooms with great balconies. Now into the details that I didn't like. - The room wasn't well clean, since day 1, even when we checked in we didn't have towels and had to wait couple of hours to get towels and after requesting several times. We also noticed that all floors had different cleaning staff, maybe we weren't lucky, we were on the room 233. - Poor and old amenities in the room. We had a super old shower cap in the room with hairs, really unacceptable for a 4 star hotel, and that was it for amenities, and the tray their were supposed to be displayed was dirty with hairs and dust. - somehow the room was missing something, maybe the cleaning part, because it missed the wow factor that it could have. - the hotel promotes tours with elephant riding which in my opinion is BIG NO and unacceptable. - the egg station in the breakfast was working in a strange way, if you wanted a fired egg they had already several done and in a super odd shape, not natural. I don't understand why to have egg station if you don't preper them fresh. - the staff in the reception was not costumer service mind or service minded, maybe they need a workshop for all staff members in this hotel, maybe it's a management problem or still covid recovery problem. I don't know this hotel has such a great potential maybe it's the best hotel in the island and some details are missing. Another annoying point, but this is not the hotels fault is just a warning, so much people taking Instagram pictures everywhere, to the point that it's annoying. People are not experiencing the place instead they are taking pictures to post online, and it kills the vibe. I hope someone reads it and it creates an impact in how this hotel is managed, spec3the cleaning and attention to detail. Would I return yes, again I believe that this is one of the best hotels in the island. This is not a complain althout it might sound, it's more notes for improvement. Hope next time I can give a 5 star rating.

I booked 2 rooms (family trip) 3 days 2 nights. the staffs are very friendly and supportive. Room is quite clean. Facility is fine but I was in the raining season therefore raining the whole day. So we spent time in the room, my kid played in the bathtub. Happy to stay. ^^

We have spent 6 nights in Santhiya Tree Koh Chang, even though it's rainy season, we still LOVE it there! Design: we stay at the Pool Suite Water View, almost whole building made by carved wood, traditional Thai design and lots of character, looks very beautiful & classic. Staffs: very friendly and excellent service Pools: 60m long pool at the breakfast restaurant with some seats facing the pool & peaceful mountain view. Another pool right in front of the beach & close to the villas. Both pools clean & big. Santhiya Tree use pa kao ma thai sarong as beach towel, love it! Food: delicious buffet breakfast & lots of variety. Food & drinks at the Chantara Restaurant is high quality & very yummy. The duo who sings at the restaurant are brilliant singers, you won't get bored with their performance. Room: spacious & clean, lots of electric plugs & even beach bag for use. They burn lemongrass/ citronella oil in the bathroom to keep mozzies away & room smells good. Massage at their spa: very good & reasonable price, sound of the waves makes the massage so relaxing, must try. Shuttle bus to main street: every 2 hrs they can drop you or pick up from main street as there resort is not at the road side. Not sure if it's because of low season, hope the shuttle service can be more frequent. Thank you everybody at Santhiya Tree Koh Chang for the great service and smiles. Will definitely come back for another holiday and highly recommend if you're looking for a fantastic place to stay! This beautiful place takes your stress away :) P.S. there's a small part of the road right outside the resort leading to the entrance is unsealed with lots of potholes, pretty bumpy for cars and their shuttle bus, suggest Santhiya Tree do something with it.

Traveling to Koh Chang on Songkran Day, if the Accor Group uses benefits, it must be considered. Mercure Koh Chang Hideaway booked a Standard room but was upgraded to a Deluxe Seaview room and received Platinum benefits. Quite complete. The room is okay. I like it because I have to pay only 1,402 baht per night. The room is full due to a long holiday. I'm glad I upgraded. I have reserved 3 rooms, there are welcome drinks for all 3 rooms. For dinner, most of the guests leave their stomachs at the Buffet Hotel because it is Songkran Festival. Accor Plus cannot use the discount at all. The price is not expensive, only 530 baht per person, but.. Phra Chuay Thai food is delicious. Anyone staying here recommends trying Thai food. The happy hour here is satisfyingly long from 2:00 p.m. to 7:00 p.m. Anyone who eats the buffet will receive a buy 1 free 1 promotion until 10:00 p.m., very worthwhile. The highlight of this place is a lot of photo angles, and taking beautiful photos, but the beach is not okay, which is a weak point. The sea water is hardly played because there are a lot of rocks. I mostly stay at the swimming pool 100% recommend if anyone sleeps here to relax and snorkel on the last day, come back to swim at the pool, take chic photos and eat buffet 🙂 Breakfast is quite suitable for Thai people, focusing on spicy Thai food. It also has my favorite pizza. The hotel has a Starbucks on the beach but does not participate in a star or membership program. For me, April 13-15 is a rest day. I'm pretty happy here. Let's just say for Accor members or group members. If anyone comes to Koh Chang, recommend here. You can get both nights and points. If there is any problem during your stay, I suggest you don't wait, hurry and share with him. He knows the problem and is ready to take care of it immediately. Come to Koh Chang next time, Mercure is still our choice.

Inizialmente avevo prenotato un altro hotel di fascia alta, ma si sono rifiutati di confermare la prenotazione. È successo che questo hotel avesse una promozione, ma l'esperienza del check-in è stata ben oltre le aspettative. L'hotel si estende su una vasta area, con una costa di almeno 300-400 metri. La qualità dell'acqua di mare e della spiaggia è simile a quella della Baia di Yalong a Sanya. L'acqua del mare non è profonda ed è solo di circa 1,5 metri dopo 50 metri. Dato che le camere degli ospiti sono bungalow o ville, ci sono solo 73 camere. Ci sono pochissime persone e praticamente non ci sono cinesi. La camera base che ho prenotato è vicina alla strada, ma l'isolamento acustico è abbastanza buono, e si trova a meno di 50 metri dal mare. Lo svantaggio è che si accede solo dalla porta della terrazza, il che garantisce un po' meno privacy. Non so se sia dovuto alla stagione secca, ma nonostante ci sia tanto verde, praticamente non ci sono zanzare. La colazione è molto ricca e comprende snack cinesi come siomai e panini al vapore. L'hotel è in realtà lo stesso del Paradise Mountain Hotel dall'altra parte della strada, quindi condivide la spiaggia e un parco acquatico condiviso gratuito, adatto a portare bambini. Nelle notti del fine settimana vengono organizzati spettacoli pirotecnici gratuiti sulla spiaggia. Nell'hotel c'è anche lo Star Papa, che è più economico che in Cina, ma comunque un po' più caro del caffè dell'hotel, e per la colazione c'è anche una macchina da caffè automatica Nestlé. Girare a sinistra dopo essere usciti dall'hotel e c'è un piccolo incrocio vivace a 200 metri. Non mancano piccoli ristoranti, 711, ecc. Ci sono supermercati BIG C e Lotus a circa 2 chilometri più lontano. Dista solo 4 chilometri dalla spiaggia di sabbia bianca. Si dice che l'hotel abbia un bus navetta gratuito, ma non l'ho confermato.

Abbiamo visitato la famiglia in Thailandia per la prima volta, e ci siamo trasferiti sia al Koh Chang Paradise Hill Resort che al Koh Chang Paradise Resort sorella lungo la strada. Se vuoi leggere la mia terribile esperienza nel paradiso di Koh Chang, puoi leggere la mia altra recensione. Il nostro soggiorno nel paradiso di Koh Chang Hill Resort è stato divertente e rilassante. I miei figli godono del parco acquatico e della spiaggia. Il personale era amichevole, gentile e utile. Due polsi alzati per il personale! L'unica esperienza negativa che avevo con un membro del personale è stato al colazione una mattina. Ho preso il collo proprio prima della nostra vacanza sulla spiaggia e ho fatto un giro per colazione riempiendo il mio mutandine personale con il tè perché le tazze fornite erano molto piccole e non volevo dover svegliarmi più volte per riempire la tazza. Un cuoco mi arrabbiò e mi disse di non usare il mio mutandine personale. Mi alzò la voce e mi disse di non fare quello che facevo. Io gli spieghii che mi avevo fatto male al collo e non volevo più volte alzarmi per ottenere più tè. Non credo che mi abbia davvero ascoltato perché mi ha continuato a parlare con una voce arrabbiata per non usare la mia tazza. Grazie a tutti gli altri colazione di colazione sono stati grandi. I guardiani della piscina erano grandi. Uno dei bambini del nostro gruppo si è scivolato e si è tagliato la gamba, e la hanno curata con un'assistenza di primo grado.

L'hotel è grande e dispone di 2 o 3 piscine. L'intero hotel è diviso su due lati, l'edificio principale e l'edificio ausiliario. L'edificio ausiliario si trova dall'altra parte della strada ed è chiamato sala piscina. Gli amici che hanno prenotato un hotel devono tenere presente che la sala della piscina è in realtà dall'altra parte e non nell'hotel. Le strutture complessive sono relativamente vecchie e alcune camere hanno un odore. L'impressione generale è mediocre. La spiaggia non è privata. Bisogna alzarsi presto per prendere le panchine dell'hotel. Quando si arriva tardi, non ci sono panchine. Penso che sia più adatto a famiglie con bambini, ma non lo consiglio davvero alle coppie. È disordinato, rumoroso e disordinato!