The Long Beach Resort & Spa

Despite the difficulties, spend a few fun days at Long Beach, the sea is a very valuable resource, the beautiful sea adds pride to Long Beach.It has a frequently changing climate. There were many problems in the rooms but there is not enough time to mention them. Maintenance should be done more. There are also many weaknesses in the reception department. Boys, however, girls should pay more attention to the guest. The food was delicious but it was cold. But from the next day they gave us very tasty and hot food. There was a woman leader in the restaurant with a manager and two supervisors. They gave us a very good welcome. I would like to mention their names. (Manager MR. Ravindra,Supevisor MR. Namdika and MR. Milin,Woman Leader MS. Deshani,) We saw that the manager stood up for his team at all times. We saw the female leader giving advice to the young team under her and working with a smiling face. The supervision of the supervisors was very successful.They are great. The female leader is way ahead. She is well trained to handle the team without commanding. She is ahead in appearance as well as in hospitality. There is a young boy who works in the restaurant in the evening., we have seen that he is strict with the team. His name is Pasidu. He works but is not impressed with his hospitality. Teach him to deal with a smile, not anger, because that is the MOST IMPORTANT thing in a restaurant where many foreigners come. Names are recorded and supervisors have to train him better. Since they are the only department that does well, their mistakes should be very minimal. It is important not to work fast, but to work calmly.. Anyway, thank you very much to everyone who prepared food and offered hospitality to us. Make up your mistakes and move forward. Learn a lot.

Nothing good to say. Rooms looked fine, see photos, but after five minutes, I realised it was all a sham. Fridge barely kept anything cold. The aircon did not work. It says the degree on the LED but most definitely does not work. Safe did not lock. Lights did not work. Only one usable plug and it was behind the TV. Maintenance folks turned up to fix A/c but nothing changed. Bathroom was absolutely rancid and stunk which was made worse by the fact the A/C didn't work. The kettle didn't turn off once boiled. There were ants everywhere. If you're going for a sea view, sure it's there but the ocean is inaccessible due to the current, undertow and strong waves. Extremely loud too. Not very relaxing at all. There is more. The Spa advertised is not as pictured. It's a bare room and wasn't even open. The staff were rude and just seemed entirely disgruntled to be working there. Oh and the pool was soo hot. Following all of this I handed the key back in and left. The place is in serious need of investment and it should remove its "management photos" as they do not depict the true state of the place.

Toilet flush not working Internet working Maintenance staff come after 2-3 call for any service no proper response Restaurant staff not cooperative and slow. Location was good have direct access to beach which we like so if just want to enjoy beach than hotel is recommended otherwise hotel service is not good

Great views and the staff were lovely but the floors and shower were filthy, the toilet stopped flushing multiple times and electricity kept going off. The buffet breakfast was not extensive but ok. A la carte meals we had were good. Sun beds around the resort were rather dilapidated but pools were clean.

This hotel is very beautiful and a very special place.️the two days we spent were very fun.There are special paintings on the walls of this hotel.When we see them,we understand that there is an old history here. so,we asked the staff at the hotel about it,But,sad news they didn't know anything about it.But we met a special person.Her name is Deshani.she is beautiful and cute.she was not aware of it,But she showed us the things as she knew and told us many details.She is a very friendly and creative girl.We really saw the beauty of koggala village from this hotel..so, thank you sweety.. Also,the restaurant is very neat and clean.the f&b staff is very friendly and qulity service.Deshani has giving execellent services.thank you again.our children were very happy there.thank you to everyone who provided the best hospitality throughout the two days.♥️

A place to go on a holiday with your friends. The beautiful beach attracted us to the place. The staff was helpful and kind to every one of us. I loved the food served. Easily the tastiest dinner I had after a while. The black pork curry was the best out of many dishes served. Also, I can't forget the service given at the bar. Lovely staff