KAMENOI HOTEL ARIMA

This is an old onsen hotel, while it is clean, the facilities are aged. Onsen is indoor, if you think of having a nice relaxing onsen bath with good environment, this is not your place. It just provided you with soaking in hot natural spring, that's all. If you can't speak Japanese, avoid this hotel. There is an English spoken staff at reception but she is not there often. At time of visit, 17/4/24, temp is turning warm in day hours, centralized air conditioning was still under heater mode until 25/4/2024, the room was very hot although outside temperature was about 22-24C and we opened all windows. They had provided us a mobile fan that we turned it on even at night with outside temperature about 12-17C because ventilation was not good. The Tatami beds are just 2 layers of mattress of 1 inch each. Shuttle bus service from hotel to bus station can only be provided during check in and check out. Dinner in Kaiseki style was good, but portion was small. Service was very good. I saw other tables are served with different variety of food, but there were no options for us to choose during hotel booking. Breakfast spread was below expectation, I can't understand why many reviews commented good breakfast variety. Hotel also provide Fukata for free to wear at hotel, which is a very good experience to us. Anyway, when this review is posted, the hotel will just response with "thank you, noted" as standard response, as you may observe in other reviews.

The room is very small, and no bathroom. The food is a bit disappointing.

Stay one night here not bad.

wonderful hot spring experience, delicious dinner. only public hot spring pool is reserved, no private one.

Very traditional onsen hotel. The onsen is good and the dinner is also great.

房間寬敞整潔，窗外就是美美的紅葉🍁，太美了！温泉是正宗金湯温泉，富含礦物質，很舒適。我們的套餐是包了晚餐與早餐的，食品新鮮，精緻，味道好。很值得推薦，下次還會帶朋友來。