Hotel in zona Lohengrinbrunnen, Kleve

We are a family with 2 small children (babies) staying at the Elaya for a long weekend. After checking in we went to our room which we thought was rather small for a suite and immediately noticed someone had gone to town on the wall that my babies travel cot had been set up next to. There was/is a massive crack(s) on the wall where someone has clearly been punching it. Then looking further around the room noticed things hadn't been cleaned properly and overall was in need of TLC. We went downstairs where the receptionist was apologetic and changed our room. It's important to note we booked a suite but for some reason this room we were originally given was not one. We went upstairs to our suite thinking it was just bad luck, this room will be better and yes the walls are all in one piece and it's bigger but still unclean and incredibly shabby. You should never walk into a hotel room and feel It is so rundown that you question the cleanliness and not want to touch anything. Surely if they can't be bothered hanging curtains and there are random stains on things, where else, especially in the cleaning, have corners been cut. No washcloths in room, no mattress protector on bed, curtains broken or coming off (both easy/cheap fixes), questionable stains on furnishing, no thorough clean done recently (IMO) and again in desperate need of TLC. We stayed in 2022 and it was only marginally better. I don't know if the Elaya do not want to spend any money or simply do not care but we won't be staying here again. The hallways and balconies are also in the same state of disrepair. Location is good and receptionist was friendly and swift to act on the issue with the first room. Photos of some of the problems.

Abbiamo ricevuto e check-in cordiali. La nostra stanza era carina, aveva tutto quello che doveva, e anche un balcone, ma la stanza non avrebbe vinto un prezzo di bellezza. Purtroppo, l'estate era anche molto caldo e abbiamo dovuto lasciare aperta la finestra di notte, così abbiamo avuto rumore stradale e ferroviario. Ho dormito con le stronzate, che per me è tutto in ordine. La colazione era un vero e proprio accento. Prima ho chiesto per email se potevo ottenere pane senza glutine, cosa che è stato incastrato. Entrambi i mattoni ho ricevuto un cesto di pane con 2 fragole luminose e 2 fragole scure e 4 tostature! E i fragole erano davvero spezzate e deliziose. Altrimenti c'era tutto quello che il cuore desiderava, compresa una bella scelta di frutta anche con le fragole (era molto fresco e dolcemente preparato da sé) e il giorno di domenica mattina c'era salmone fumante. Ci sono state molte opzioni per cena a piedi

I stayed in the Landhaus Beckmann for nine nights during a recent work trip. Overall, it proved to be an excellent place to stay for a number of reasons. Firstly, location. Now the hotel is in a rural setting, ie, it's a bit remote. But that shouldn't be a surprise to anyone. I guess Kalkar is 5km away, and there's nothing in-between apart from countryside. But at the end of a long (13 hour) working day, I found its calmness and serenity most pleasant. Next the room. Quiet, very clean and comfortable. Well appointed, and lots of storage space.The only issue with the room was the temperature as the weather was particularly warm. With no air conditioning, it took a while to learn to manage the curtain and window opening and closing cycle to keep the room temperature as pleasant as possible. But I was working with many others in all the available accommodation in the area, and none seemed to have aircon. Maybe it's just the way things are done here? So onto food. Breakfast was relatively simple: cereals with some nuts and grains; red berries and fruit with yoghurts; cold meats and cheese and of course bread. Omlettes were cooked on request. But the breakfast was actually very good. I ate dinner at the hotel most evenings, and being able to sit outside and take advantage of the warm evenings was perfect. The restaurant is reviewed separately, but I found the menu, the servings and the staff to be excellent. I only ate dinner inside once, adjacent to the bar, when it was tipping down with rain. The staff were super: a really friendly and very efficient team who made me feel welcome during my stay. They gave the hotel more of a 'home from home' feel rather than a modern business hotel. And finally, amenities. Lots of car parking, very good wifi. I didn't use the spa as I was pretty busy and I don't really do spas. But I do run, and they were some highlighted routes for running or cycling available just past reception which was much appreciated to prevent me losing my way. Overall, a really pleasant stay, and maybe longer than the average through work! But if I'm here again, definitely would rebook.

Mi piace molto nel quattro stelle Hotel e trovo personale molto e soprattutto il personale mi piace molto e che con i lavoratori in servizio erano molto gentili e anche amichevole. Quindi come valutazione complessiva, mi piacerebbe 5⭐⭐⭐⭐⭐