Cramim by Isrotel Exclusive

The grounds are lovely and the service was exceptional. Was a wonderful place to relax and spend time with family Rooms are clean and nicely done. Would have liked a few more exercise classes but the morning walk was great. It really was a hike including the history of the area. Cannot wait to go back.

The best Me and my girlfriends had the best time. The breakfast was delicious but it was hard to get coffee in the morning. It would be nice if we could help ourselves

Excellent hotel. Located between grapes cultives in the hills on the way to jerusalem. Excellent facilities. In door pool and sauna, fitness room and spa. Great breakfast and dinner. Staff very kind and helpful. Very clean . The outdoor pools also great surrounded by a lot of sitting corners

Absolutely Disgraceful – A Hotel That Should Be Avoided at All Costs This was hands down the WORST experience I’ve ever had at a hotel. My wife and I booked a single night, expecting a peaceful, relaxing stay. Instead, just two hours after arriving, my wife was injured at the hotel spa. She spent the rest of the day in agony, and we were forced to leave that same night because she physically couldn’t take the pain anymore. So much for relaxation. It gets worse. The room we were given had a “view” of a disgusting rooftop with loud machinery constantly running. We asked to be moved to the same room type on a higher floor, and the receptionist looked us in the eye and lied. We were promised a similar room—what we got was a smaller, completely different type of room. When we confronted them, they barely acknowledged the issue and we had to demand to be moved back. Completely unacceptable. After all of this chaos and distress, we requested a refund—a basic, reasonable request given that we had to cut our stay short due to an injury on their property. Their response? No refund. Just a pathetic offer of partial credit toward a future stay—as if we would ever set foot in that place again. Absolutely insulting. This hotel doesn’t care about its guests, doesn’t take responsibility for what happens on its premises, and clearly has no understanding of customer service. The staff lies, the management hides behind policy, and their idea of compensation is laughable. Stay away from this place. You’re better off literally anywhere else.

We've just returned from 2 nights celebrating our wedding anniversary at Cramim Hotel. It was an extremely enjoyable experience. Upon arrival, we discovered that as Platinum Sun Club members, we were upgraded to a Cramim Deluxe room facing east. This turned out to be excellent, providing us with exceptional peace and privacy. The spa treatments were outstanding. There are three pools, so it didn't feel crowded despite the hotel being full. The highlight was the dining. The food was of very high quality, with an enormous selection. Surprisingly, the flavors were precise despite being served in a dining room for many guests. The staff was friendly, smiling, and courteous despite the busy atmosphere. They cleared plates from the table and ensured nothing was lacking. Thank you very much for a perfect stay!

A perfect 20 h stay. Unfortunately a small item: the garbage can in the room was still containing garbage from the other visitors. But otherwise clean