Lakeview Hotel

What a sweet little property. We booked this when we had surprise guests in town and not enough room at home. This property is cute, convenient, spacious rooms. I was a little worried when I read some reviews about cleanliness, but the room was clean and well stocked. The icing on the cake was the spectacular view of the Seattle skyline, the lake and the sunset. Also easily walkable to shops, restaurants, and the trail in front of Google campus.

This hotel might make a good stay in the summertime, but in the cold months of winter, it is very cold the floors being wood and no carpets. Overhead lights turn on with a switch, so it was a surprise to later find myself sitting in the dark and having to waive my arms to turn the lights back on as lighting system was timed. I had selected this little hotel as they had an elevator, and I had had recent knee surgery only to get there and find out that the elevator was out of order. I had booked for four days but found out on the evening of the first day that I wasn’t going to be able to stay the full four days the next morning at 10:30 I called the desk to tell them I would be leaving in 24 hours.. The gentleman said he couldn’t find my paperwork, but to come down the next morning and it would be handled. In the morning, I went to the desk to check out and was told that I wouldn’t be able to get back the payment I had made for the extra two nights but I could get a credit to stay there again. I told the young woman I wouldn’t be back, so a credit was no good and that I wanted a refund put back on my credit card. She then informed me I would’ve had to call 48 hours in advance if I wanted to have canceled those last two days..ridiculous as I hadn’t even checked in yet 48 hours previously!! She said she couldn’t do anything about it and I would have to get my money back through ******* the booking company. As I had an appoin**ent to keep that morning, I just left.

My stay here was excellent. Spacious room and bathroom, deep tub (i didn’t get to use sadly), and fully updated everything. I was there for one night so I don’t know much about what is where, but I would def stay again if the need arises.

It was not what I expected. Pink mildew in the bathroom grout lines. It had a balcony, but it was shared with multiple rooms. Things left in the fridge.

Great stay, very reasonable in price, clean, the room was in good condition, bright, nice view of the lake. Across the street is Starbucks and the grocery store. Easy quick 4 min drive into downtown Kirkland. Parking included and I felt very welcomed to be here.

The customer service of Sarah gives this Lakeview Boutique Hotel 5 stars. Her attitude, kindness, she was exceptionally attentive and eager to assure we had a positive experience during our stay. The hotel is in a safe and charming area, closed to Seattle, Bellevue, Everett, and the Snoqualmie Falls. Cleanliness is excellent, the rooms are big and the beds comfortable. We will be back when we visit again.

No coffee for the coffee maker in my room Cream and sugar, just no kcups for the machine

When i arrived the room was not clean. The onsight manager immediately offered to clean the room and put fresh sheets on the bed or change rooms. I chose to switch rrooms. We inspected the new room together and noticed the bathroom shower needed to be touched up. So the onsight manager Kazar immediately re cleaned the bathroom and then brought me a bottle of wine for my inconvenience. Kazar is an excellent manager and did the right thing without hesitation.

Booked this hotel for family members attending a Wedding. Very poor communication when we checked in. The coffee machine in the room did not work. There was no information in the room to log onto WIFI. The rooms are not finished. There was a gap in the bathroom around the door.