Kinloch Manor & Villas

Absolutely stunning property! The concierge helped us plan activities that were incredible! HIGHLY recommend the Koala experience, the Ultimate Penfold's Experience, and the RM Williams Experience (was unexpectedly AWESOME!!). Food was outstanding and the staff was super friendly. Wine selection was exceptional as well.

We had a lovely visit. The architecture and views are second to none. The staff were very hospitable and the food was great. This was a top 10 experience for us. I’d highly recommend. The villa we stayed in was private, well apportioned and have incredible views.

Posting my letter to John Sax the owner which received no response from anyone at the company. Decided for yourself. No staff and no other guests made for a very bazaar experience at this resort. Hello John, My wife and I had a stay at your property in Kinloch last week. Both front desk attendant as well as the chef were very kind and accommodating. However, I must let you know that having no staff beyond the two of them was quite a surprise for such a property with luxury aspirations. We were left to load and unload our luggage from our car to the room ourselves, did not receive any turndown service our first evening and our room was never restocked with even water after our check in. While your property was breath taking in location and view and the structures and rooms are quite beautiful, it was not particularly clean, the service fell well short of our expectation or our experience in similar resorts with your price and positioning. Having the person who checks you in and out of the resort be the same person tending the bar and clearing dishes is awkward for the guest and reflects poorly on the owner for understaffing and not taking proper measures for a positive guest experience. I hope you accept our comments in the spirit of transparency and accountability. Regards,