Premier Inn Newton Abbot

Regular visitor to this particular premier inn. Really impressed with the new restaurant, a vast improvement on the old beefeater. The staff are lovely as always, the girl on reception who checked me in was very friendly and informative. She directed me to the new restaurant and explained they are due a refurb in their rooms soon. Excited to stay in these new rooms next time I stay. The tall man on breakfast was also very helpful and pleasant. The only downside to this stay was the lack of prawns!

Right next door to Newton Abbot racecourse. Tesco superstore & Costa opposite and Starbucks with in five minute walk. Premier Inn was clean and tidy. Warm welcome and helpful staff. Would stay again.

Quite good, from and bed fine, though we had to book an accessible room when we didn't want one and wanted a premier room. Really need more than one chef at breakfast, whenever we checked the cooked breakfast, there was one or several items missing

General state of repair and cleanliness was very poor. Shower head leaked, hairdryer didn’t work, room was cold and heating didn’t get hot.

We always use Premier Inns whenever we can as we have always found them to be clean with comfortable beds and reasonable food. Several of our family members had booked rooms for a family wedding. Unfortunately, on this occasion the usual standards were not met. Our room had a view of a building site, (not attached to, or anything to do with where we were staying.) where workers in white protective clothing were removing roofing material. Wonderful !!! The room was dirty with flaking paint and mould in the bathroom. The room had not been cleaned to high standard with dirt and dust on electrical sockets and the tv cables, but the bed was of the usual Premier Inn good standard. The other rooms my family booked were the same, so much so that one family member moved to another hotel as the mould and damp was even more evident than our room. We understand that other people who were staying there were of the same opinion and wanted to change rooms but none were available as the hotel was fully booked ?!? This obviously put a "damper" on the wedding we were attending. To be fair, there were signs outside the hotel saying that renovations were being undertaken as they were moving the restaurant inside the main building. The restaurant was adjacent to the hotel and was once a "Beefeater" but is now being run by the Premier Inn. The breakfast was the usual Premier Inn fare but the evening meal menu was a minimal one with limited items available. The staff in the hotel, reception and in the restaurant were excellent and must be applauded for their help and friendliness. So, all in all, not a good experience, and I fear that we will not be staying here again. Hopefully, all of the above points that I have included in this review will be addressed and then maybe the Premier Inn Newton Abbot Racecourse can earn a couple more stars from other guests in the future...

Arrived at Hotel around 6.00 p.m. after a 10 hour working day to be advised that the restaurant was closed due to staff shortages / sickness. No notice given and no offer of alternative accommodation at other hotels. No restaurants / pubs within walking distance and had to drive out and find somewhere to eat. In the morning woke at 6.00 to take a shower before going to work - no hot water !! Staff at reception said they had forgot to reset the boiler. Place currently a building site. Have requested a full refund.