Holiday Inn Express & Suites Kingsport-Meadowview I-26

Very clean room and the staff was excellent and friendly. I would recommend anyone to stay at this hotel.

Clean The two young gentlemen at the front desk went above and beyond! They were always friendly and helpful. The hotel is older but clean and spacious. The bed and pillows comfortable.

The room that I had was wonderful. The staff was excellent. Breakfast was excellent. Just one thing I paid for a 2 queen bed and sleeper sofa got it but the first day the room was cold the heat didn’t work told the staff about it, they just gave us extra blankets the first night the second night we got another room but this one was a king bed with a sleeper sofa. My credit card got charged for $360 instead of $394. The price for the second room. Other than the heat not working, everything else was excellent. I would stay there again.

Excellent room size and beds, very clean, very convenient, the only thing missing was the streaming options with the television.

Had an issue with water dripping out of the ceiling in the bathroom from the room above. After trying several avenues to come to an amicable compromise on room charges, and after being told I didn’t notify the staff at check out (which was untrue!) I only received a $25 refund. I used to be a frequent customer but they lost me after the way I was treated on this occasion. I’ve noticed on prior stays you can hear when anyone flushes the toilet or uses the shower in the rooms around you as well. However, no big issues until this stay and I won’t return.