Butler House

This place was stunning! Our room was huge, well-appointed and a had a beautiful view of the garden and castle. Our bathroom was up a set of stairs in our suite. It had a towel warming rack which was a great addition since the morning air was brisk. Our breakfast the next morning was delicious. My husband can't stop talking about his Begian Waffle.

We had a wonderful stay at the ButlerHouse. Excellent location. You could walk to almost anywhere in town and they have their own walkway into the castle! We had an incredibly spacious room. While there was no noise from the rooms on either side of us, the sound proofing in the ceiling was terrible. We could easily hear the occupants talking and continually walking back and forth. Fortunately we had ear plugs and white noise apps on our phones. The staff were friendly and accommodating. Breakfast was excellent and severed in a lovely dining room. We would recommend this hotel but bring ear plugs!

Absolutely delightful experience in every respect. Quiet genteel dowager house for Kilkenny Castle that has been transformed into a hotel. Beautiful high ceilings with delicate plasterwork. Warm fires. Gorgeous views of the back garden from the breakfast room. A terrific la carte menu for breakfast, every item we tried was delicious and beautifully served. Above all the reason to stay here is the staff, who made us feel more than welcome, truly like family. Thank you Frieda, Sophie, Martin, Nicola, Iwilke and manager Lorraine. We can’t wait to visit you again. Simply WOW!!!

Stayed in the hotel last weekend and was impressed, we were given a room on the 2nd floor facing onto the street. The room was huge with separate areas and the bathroom was down a few steps off the bedroom which was different but cool. Was decorated really well and felt modern. The elevator was probably the slowest in the world but did the job 😀. Breakfast was fine but could do with some better pastries as the ones offered were not great and didn’t suit the standard of the hotel. Just a minor quibble. We left a shopping bag behind and was posted down to us when we rang to explain. Great service and a really nice hotel, surroundings were great and gardens and castle view are a nice touch Would recommend.

Had we known we were going to be put into the basement room,we would never have booked Butler House. Guests should be forewarned about this room and it should only be offered in emergencies, and at half the price of the upstairs rooms with garden views. It is dark, noisy, with small, high windows looking onto a wall. The guest house lacked atmosphere..no onsite dining, the bar was empty of both staff and customers. Breakfast was average. The croissant was small, cold, hard and definitely not freshly baked. We had to asked for barista coffee, which came at an extra cost. It was very disappointing experience for a Blue Book recommended place.