Kilkenny River Court Hotel

Disappointing visit to the hotel yesterday for food and drinks. Bruce Springsteen was in town and the place was packed with fans trying to spend there money. We were told we couldn’t eat at the table we were sitting in due to health and safety reasons (made no sense) we got a table in the correct area 2 mins later only to be told at 430 the kitchen were no longer serving food. Bar packed 2 behind the counter and a huge queue. Another lady told us we could have food but it was a 45 minute wait. They did not want our business so we left.

Arrived in Kilkenny for the Springsteen concert. Sat outside all afternoon by the river trying to spend money. Went to order food at 4.30 yesterday and was told I was in the wrong seats for food and when I managed to get the right seat was told by a gentleman that the hotel was not longer accepting food orders which I found incredible. My husband could not get a drink at the bar as there was only 2 staff members doing a very bad job at managing the bar. He asked a girl if we could get food (fish and chips x2) and she said yes but 45 minute waiting time. Seriously lots of people around us with the same issue. Loss of business is never good.

Fantastic location just close to Kilkenny Castle, very nice room, clean and fresh. Attentive and service minded staff, both in reception and in the breakfast restaurant. Well worth a stay when on business trip or private. The only tiny thing to complain about is that the rooms were not ready before 4 pm and they could not lend you an adapter/plug to load a mobile with an EU-plug.

The food was merely ok. The wait staff was very inexperienced and inattentive. The breakfast was what you would expect at a much less expensive hotel. The hotel looked cleanish, but was on the shabby and run down side. All in all I would equate it to a “off the freeway ramp motel” like a motel 6 or a Best Western

This concerns the restaurant not the hotel. The staff were lovely and I sat outside so the view was really good too. However my food was very disappointing. I ordered a starter - “Tiger Prawn croquettes” which were €12. Two came on a plate and they were tasty but… literally 98% potato. There was a minuscule amount of prawn in them and just tasted entirely of potato. I ate them and then commented to the waitress who said she would pass on the message to the chef but I heard nothing more. So, tasty potato croquettes, but for €12? The phrase “Rip off Ireland” comes to mind.

Great location right in the middle of Kilkenny, you can walk to everything lovely riverside bar.Staff very helpful and informed.The room we had had a good view of the river and castle.It was clean and comfortable but in need of decoration.The bath room while having everything needs updated,walk in shower would be better than standing in the bath!. Breakfast was very good with good service and plenty of staff on hand. The bar was very well laid out but at times could be confusing, an example, place an order at the bar and pay for it then while i wait on my beer the staff serving me goes away to do something else I ask another staff member for my beer and he ask me to pay for it again as he did do the origional transaction this happened twice howerver this was sorted quickly. Little minor issues but worth highlighting.

The view is priceless. The staff act as of they love their job, and that translates into a warmer experience where the client feels more at home (this may just be Irish people in general, we've been all over the world they are the sweetest). We had our wedding ceremony right at the hotel. Wouldn't change a thing about this place.

We had to move rooms at 11.30pm on our 1st night as the shower was scalding and couldn't he repaired . We ended up in a smaller room. We didn't feel children were made feel welcome. We had a teenager and an 11 year old with us and the manager told us we had to leave the bar at 10pm.,despite this being our 2nd night there and staying the previous night until 11pm(and not being asked to move out) .Food very overpriced and limited in choice . The bar was freezing, we asked for the air conditioning to be turned off. Drink was very overpriced at least €2 added on to some drinks. We had to clear our own table and order drinks at the bar, despite it not being busy . There was no a**osphere in the bar for a bank holiday. No music or band playing. The loyalty system they have is a joke also. Wouldn't recommend this hotel for families at all.