Kilifi Bay Beach Resort

Servizio scadente e il menu del cibo è solo un pezzo da esposizione. Quando ordini sono senza scorte. Non consiglierò a nessuno di mangiare lì. Eravamo in vacanza ma se il cibo è pessimo allora a che serve essere in hotel. Abbiamo dovuto guidare in città per colazione, pranzo, morsi e cena. Questo posto dovrebbe diventare un locale per backpacker invece di un cosiddetto "hotel"

Dopo una settimana di Safari, siamo venuti come una famiglia di 5 persone nella baia di Kilifi per rilassarci ed è stato spettacolare. È stato così facile lasciare andare la vita qui. Lo scenario era incredibile, la spiaggia lunga e tranquilla e la piscina super rilassante. Abbiamo mangiato dal buffet ed era delizioso. Fresco ogni giorno con una varietà di opzioni, cambiando regolarmente. Le capanne sono pulite e servite. Consiglio vivamente questo bellissimo posto

The hotel food is fresh, I enjoyed breakfast more. The customer care and hospitality of the team at the reception, the bar and the Manager himself Mr James are top notch. They listen and resolve guests concern very fast. The ambience of the swimming pool area is super great and dinner by the pool side helps guests to mingle. It's a quite home away from home. The wifi is stable. Will be back again

We stayed here for 14 nights in Jan 25 and it was Brill. It is the Friendliest Hotel we have ever stayed in .... credit to all. Right from James the manager to the supervisors and then the staff, in all departments ..... bravo. Shout outs to Lennox, Jacob, Patrick, Victor, Mike, Brian and Laurence. I know I've left loads out, basically everyone. Ok, it could do with a coat of paint and maybe a bigger wardrobe, but it was fine, with African feel. Food was varied and ample. Cold, proper glasses and bottled beer, so no half pints of foam. The rooms got sprayed for mosquito every night and nets put down. Mike, the only animation man does the pool and tries to get the animation going. Evening entertainment was very limited. We were away on safari 2 nights. Lots had no entertainment. Saw acrobats twice, local dancers once, one nlind musician once and that was it. Sadly Masi dancers were cancelled. At one point there was only about 6 guests around the pool so ideal relax. No beach brollies as tide comes up too far. Pool mattresses comfy but needs more beds ..... had to get from sister hotel when 18 guests returned from safari. Mike wanted 1500 for quick tuk tuk yo Kalifi and 2000 for drop and collect. It was 1000 total via reception for drop and collect. Sports bar just opposite hotel as hotel bar shut 11pm and I wanted to see UK game that started then. Kilifi about 15 mins in tuk tuk. Mombassa journey long and chaotic at times. Lovely beach . ... sellers hide or shelter under hotel coconut bar area ..... just say no, a few times and they leave you alone. Sea about 28 degrees. Lively 4 poster bed Pool needs brollies for shade ..... none. Shame coconut bar does not provide drinks after 6pm ..... it has lovely views. Small but good good menu. Had a problem with TV and air con. Lennox got both fixed straight away. We travelled from Scotland so long hail but worth it. We recommend this hotel. Thank you all for a lovely holiday, Scott and Evy.

The customer service, food and hospitality was very good. Thanks to the General manager and team for making our Christmas stay a memorable one hope to be back one day...............................................................

We booked our holiday with tui our original hotel was not available we were offered this alternative .The rooms are tired ,dark and the power cuts out all the time . The food is nice but with limited choice and never enough per sitting and getting a drink from the bar staff is a long process with a drink not always coming 4 times on new year eve we asked for a drink twice going to the bar before getting a drink.There are some good staff but most are lazy and spend time stood around chatting rather than serving the guests ,the entertainment is non existant with no activities taking place although scheduled. Its a real shame that it's so poorly managed as it's in a great setting and looks beautiful from the outside but just not good enough for a 4 star hotel.My advice would be don't book here there are better hotels