Our Jungle House

Abbiamo trascorso un soggiorno fantastico! Persone super gentili che lavorano lì e ti aiutano con tutto per rendere il tuo soggiorno ancora più divertente! Sono state prenotate diverse escursioni e tutto è stato organizzato per voi nei minimi dettagli. Mi è davvero piaciuto immensamente! Volevamo prenotare un'altra notte, perché i bambini avevano tanta voglia di fare, ma purtroppo erano al completo. Motivi sufficienti per tornare di nuovo!

Midden in de jungle, wat een ervaring ! Trip geboekt via het hotel en een nacht safari

We recently stayed at Our Jungle House and there is so much to love about it. The scenery is absolutely stunning, the location is peaceful and immersed in nature, and the staff were friendly, helpful and kind throughout our visit. The food is excellent too. Every meal we had was delicious. It is a little on the expensive side, but the quality is high and it felt worth it. The river is another highlight. It was a joy to have this right on our doorstep, and our kids had the best time playing and cooling off there. But I need to be honest about one major downside that would stop me from returning unless it’s addressed: the heat inside the rooms. I fully support the resort’s eco values and I’m not expecting air conditioning, but the problem is the design of the treehouses. They trap hot air, especially on the mezzanine sleeping levels, and it becomes unbearably hot. There are vents but no proper ventilation system to expel the heat. Each bed has a small fan, but there’s nothing to cool the room itself. I was so uncomfortable I genuinely considered leaving early. What’s frustrating is that this isn’t new. Lots of guests have made similar points in reviews going back years, and I’ve read the management responses. They all focus on defending the decision not to install aircon, which is understandable, but by doing that they completely miss the point. The issue isn’t about aircon, it’s about ventilation. There are many eco-friendly ways this could be improved, like installing exhaust fans or providing a decent freestanding fan in each room. But this doesn’t seem to have been considered at all. Honestly, I think the owners would benefit from spending a few nights in the rooms themselves during the hotter months. I think they’d quickly realise how uncomfortable it can get and hopefully be more open to making practical, sustainable changes. There were a few other smaller issues too. The lighting in the treehouses is extremely dim — so much so that it’s hard to see your belongings after dark. The sliding doors bang loudly in the wind at night, which made it difficult to sleep. This could be easily fixed with a gasket or stopper. And while the bathrooms were fine, they’re looking quite tired and could do with a bit of a refresh. One last thing worth mentioning is that our itinerary for booked activities seemed to shift based on staff availability rather than guest preference. It didn’t cause major issues, but it did shorten our tour time and we weren’t the only ones to notice or mention it. Better communication around this would go a long way. This is a magical place in so many ways and I really wanted to love everything about it, but the heat and a few avoidable issues made it hard to fully relax. I hope these points are taken on board, because with a few changes, this could be a truly exceptional experience.