Utente ospite
31 gennaio 2023
I left a review on Airbnb for my experience in this B&B. For context this is what I wrote: "Anne was a great host, was a bit disappointed on the room, based on the picture, Bedroom 5 is in the Attic but we were located downstairs which didn't have the view as we expected. The breakfast was also quite disappointing, we were asked for Tea & Coffee but was not offered hot breakfast, there was no menu so weren't sure if they offered hot breakfast so we just ate the cereal and yogurt that was available. Overall, stay was okay, room was clean and place is quiet." I thought it was fair review, I was being honest about my experience. Then I got a surprise call today at work from Anne, she called me with utter frustration, threatened me that she will bring this up to her legal about my review, did not even let me talk, lied about and made an excuse about the original room reservation(never told me at the check-in that the room was actually not the one we booked), told me to never to contact her, book and recommend the place and hang up. I could only laugh as I didn't know why she got so angry at me for leaving her a constructive review of my experience, instead of apologizing and ensuring that they'll try and improve the service for future customers, she called me and lashed out. I never had dealt with someone like this before. For 2 weeks we hopped on 6 B&B, this was by far the worst experience we had as a couple.
Traduci