Hyatt Place Grand Rapids South

We didn’t get complimentary water this time. We stayed there a few weeks back a did. Was also told when I called Saturday morning breakfast started at 630am so I then booked it for Saturday night as we had to be on the road by 7am but apparently on weekends they don’t start until 7am. Not happy about that!!!

The staff was helpful but we checked in around 11pm, so I asked the front desk person if there were any restaurants nearby he mentioned Denny’s and a Truck Stop. I then inquired if there were any restaurants that delivered he said those two places were the only places that delivered. He neglected to mention that the bar they had was able to provide simple things like sliders and chicken tenders. I discovered this later bc of the sign they had in the room and then I spoke with the front desk in the morning,and they confirmed it. The only 24 hour Walgreens was 13 miles away! We needed to pick up a couple things we forgot at home…we checked in at 11 but were unable to get back to the room until 1:30am bc the Denny’s was busy and had only one server. I realize the whole restaurant situation may seem irrelevant but it impacted us getting a restful nights sleep. Also the room was improperly cleaned there was a gatorade bottle under the sofa bed cushion along with crumbs and candy wrappers it looked as if it hadn’t been properly cleaned in some time. There was no iron in the room, which they were able to provide but it didn’t work well which created chaos in the morning, since we were short on time I didn’t address the iron problem with the staff.I have stayed at Hyatt Place before in different cities and had a wonderful experience I wouldn’t say it’s the hotel per se. However, this location was less than impressive and I won’t stay here again nor would I recommend it.

Very nice room, nice shower and comfortable. There was a slight smell in the room but that could have just been from cleaning products. Other than that, 9.5/10

The staff was was nice at check-in. Property wqs claen room was clean. A little humor: someone left a empty bottle of water at the top of the window frame. But other than that i will definitely recommend it.

Pool was ice cold. Could only take a shower. The bath part did not work for my son. Breakfast was good and nice location.

I had an allergic reaction in the room. When we called the desk to ask if it was a pet free room, they replied that there were no pet free rooms. They said they deep clean after a pet is in there. Does that mean they steam clean the couches, carpet and bed every time? There should be rooms designated as pet free. Also, we were told there was a Starbucks on campus. There was not.

Very nice room. Cool setup with a touch of privacy for watching TV and unwinding!!

Overall, an excellent choice for lodging. However, breakfast (eggs, Canadian bacon, hash browns) were dry, & flavorless. The fruit yogurts breads were better alternatives. The hot items were just dry & over cooked