Best Western Kent Narrows Inn

The door to our room didn’t seal completely. A lot of air came through From outside. So much that we had to stuff the crack with plastic bags to try and stop the air from coming in. The room was beyond humid!! We had to go to the nearby target and buy a dehumidifier. As seen in the picture, It’s a pretty sizable dehumidifier. I was having to empty it every four hours!! I would definitely not choose this hotel again! I paid over $336 To stay in this room, I feel more than cheated.

This was a short, one evening stay, out by 8am the next morning. I am rating this as a two star hotel, as it was what I wanted to keep everything in perspective. The location for me was perfect, as we were visiting the Cult Classic Brewery for an event. It was extremely convenient. The hotel wasn't busy, but check-in and check-out were efficient. The front desk was pleasant and fulfilled any questions I had. Our 2nd floor room was quiet and very new looking. I believe this is a "newish" motel, and everything was very fresh inside. All room amenities worked, or did what they were supposed to do. I say this because too many motel rooms have outlets, USB ports, even lamps etc that don't function... so I don't take anything for granted. Everything was perfect in our room, just like it is supposed to be. This was a pleasure!!! This motel sits close to HWY 50 but we heard absolutely no road noise this time of the year. The location was convenient as I stated for our event, and even more so because a great restaurant was right across the street. If we walked 100 feet that was a lot, so we didn't need to move the car. The front of the motel faces toward the west (rear to the east) so we got a piece of the setting sun, and in general the ambiance of being so close to the water. There was also the Kent Narrows Christmas tree exhibit right across the street as well as the Fisherman's monument. So, a bit of fun items to view without needing to get in the car. The morning breakfast at the motel was included, and contained all the standard breakfast fare we have come to expect. While not busy, it was served as you would want it and neat and orderly. All and all, the hotel added to this short, get away trip from the Baltimore area nicely.

The room was clean, the bed was comfortable and coffee at breakfast was good. The hot water wasn’t that hot, and it was a bit noisy.

Poor water temperature cold showers/tub We paid for a room with a jetted tub. Water was less than luke warm and by the time the water pressure with the small faucet filling it 30 mins for less than 6 inches the tub was full of cold water. Then husband took a shower later in the morning and he had no hot water at all.

Lady upon check In was rude, on personal calls and on social media playing videos loud and obnoxiously. Said I had to wait for the guy to show up at 3 before she can tend to my check in.

I had an emergency and could not travel. No one would credit my money or give me a rain check for next time. I was very upset at Travelocity and Best Western