Days Inn by Wyndham Kemah

Never again! The floors look dirty when you walk in. The room smelled mildew or mold in the air. Only one lamp light worked and the bathroom light. There was a gross spill on the carpet. The table was burnt. The chair arm was broken & dangerous. There was hair in the shower. The toilet seat wasn't stable to the point our son sat down and almost fell. The hot tub doesn't work and the pool is to cold and full of chlorine. So much it made my youngest throw up from the smell. When i told them, the manager told me he would get me a bucket and mop so i could clean it. I asked for paper towels because i couldn't find any in the bathroom. Thats what i cleaned it with. When we where checking out he was nonchalant. Horrible totally playing more to get something way better. Every time we came to kemah for the past 16years we had stayed there. Never again!

RUDE Front desk personnel Terrible terrible service by the so called “manager”. Had my reservation of 3 rooms done a week in advance with no problem on the app. On the day of very early in the morning I get a call from a man (very heavy English accent) saying he cancelled my reservation because my cc declined. I said there was no reason for my cc to decline however why he would be running my cc if we are not even there. He was very rude and talking over me the whole time saying he didn’t know and it was not his problem and if wanted rooms we would pay higher price. I tried to get a reasonable reason out of him but he was just talking over me and repeating it was not his problem. I ask to speak to the manager or someone else and he refused saying no one will help me anymore then he disconnected the call. After that I started reading the reviews and saw where many many people had complained about bad, rude service from the front desk people. I called back and I said I should of read the reviews before reserving at this hotel and he simply said I don’t care and disconnected the call for the second time. I DO NOT RECOMMEND this hotel at all. READ THE REVIEWS and you’ll find out why.

I came for a stay of one night with my wife and kids , the guy at the counter was nice and tried to help . The room had strange smell and the sheets had strange stains. The bath had stains too. kitchen facilities were old and dirty. I went out with my family to grab something to eat and when we came back my kids saw a cockroach on the pillow. That was it. We grabbed our things and got the f$%@ out of there.

This place is great. The only thing that needs work is the bathroom. The only light that came on was around the mirror, the shower curtain rod was concerning because it was barely hanging on the wall. Other a that we enjoyed our stay.

The location was perfect and the front desk agent was nice and professional. The room, however was damp and musty. The paintings off the wall were just stuffed in the closet, there were no lights up on entering just after dark. We finally figured out we needed to plug the lamps in. There still was not enough light to get ready for our event. The t.v. didn't work, we even called the agent to the room to check it out. There was an unsightly ceiling leak in the lobby.