Hotel Family-friendly a Kelapa Dua

The buffet breakfast was a highlight of the hotel. Very good value of room and food during the stay. The staff was very helpful anytime I asked them a question. The room was small and needs updating, but for the cost was worth it.

With a stay at this apartment in Curug (Lippo Village), you'll be within a 10-minute drive of Summarecon Mall Serpong and Supermal Karawaci. This apartment is 8.7 mi (14 km) from Aeon Mall BSD City and 0.9 mi (1.5 km) from Pelita Harapan University.Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this apartment include complimentary wireless internet access, concierge services, and a picnic area.Featured amenities include dry cleaning/laundry services, an elevator, and a water dispenser. This apartment has 2 meeting rooms available for events.Make yourself comfortable in this air-conditioned apartment, featuring a kitchenette with a refrigerator and a stovetop. An LED television and a DVD player are provided for your entertainment, while complimentary wireless internet access keeps you connected.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

Visiting Indonesia from Miami, FL USA. JHL Gading Serpong was a 5 star experience! Ms. Fretty went above and beyond for our hotel experience. She provided excellent service, a kind/professional manner and graciously provided us with a beautiful room with panoramic views in the Executive Suite. Without hesitation JHL Gading Serpong will be my hotel of choice and booked without a doubt on my next stay! Thank you kindly to all of the amazing staff that made our stay so special!….. Michael Sitompul

It was a long trip. Was in Indonesia after visiting multiple countries in a business trip. As I was to stay for a week in Indonesia, was sceptical about IBIS owing to the room size. Initially booked for just a day. But that day made the difference and I stayed for the whole week in the same room. A couple of their staffs were extremely good and made me change my decision. Puji stuck a casual conversation on the first day. He was extremely helpful in choosing my food and good company. He and Robby were good company and my reason for staying the full time in IBIS. Thank you Puji and Robby and thank you IBIS

La casa の apparecchiature に problema があります. Il cappello è un tubo.La luce della stanza non è accesa, quindi uso la luce da letto per gestire.Se dormi solo, puoi.

Had great sleep every night, the bed was so comfortable. The staff were all very nice, shout out to the door man, always had a smile on hise face even at 4am when we checked in. Another door man talked to our taxi driver because we couldn’t understand each other, was super helpful.