Sunset Paradise Resort

staff helpful and very hard working, rooms are cleaned daily, breakfast by the pool in the early morning sunshine is just amazing with the views over the hills, a real treat. The Greek yogurt is a real must for breakfast, also a car for getting around is essential. Reasonably priced with jet2 also. The restaurants serve fish platters and are amazing, and well priced to eat out in lassie too.

A lovely hotel , our room was cleaned everyday we had room A1 , lovely sea views from our balcony and our other balcony directly faced the bar area. That’s where the good bits end. The owner likes to have her friends round and play music in the bar up to 3 am in the morning ! (No guests just her & her friends) we didn’t get much sleep on our weeks stay there , bass from the music is really audible through the walls & it’s impossible to sleep until it ends ,the jet 2 rep did have words with her and we had a decent sleep for only two nights out of our 7 night stay which is totally unacceptable when you go there to relax & kick back. The owner suggested to the jet2 rep that we could move rooms , so in other words the owner wasn’t prepared to stop her late night get togethers which is crazy for an owner to say pretty much sod you to the guests , we didn’t move as we thought why should we have to pack our cases and move from this great room & what about the next people who have to go in that room ? It wouldn’t solve the ongoing issue. Michael was a top guy and very apologetic and tried to sort the issue too but couldn’t . Needless to say we would not return to this hotel , the hill also is epic we had a car so didn’t actually walk up or down it , don’t think we could have managed in the heat we had while we were there I did video it and it took 2.40 mins to get up or down and that’s by car (see YouTube), Kefalonia is a beautiful place and we will be going back but sadly not to this hotel .

First and foremost Michael who runs the bar/food and everything else in the day time is one of the best hosts I have ever had the pleasure of meeting, he is an absolute gentleman who happens to cook amazing food ! He really does make this a holiday to remember. We had an amazing room with stunning views all clean and tidy. My reason for not giving it 5/5 is Pool area really does need some attention I last visited here 2 years ago and since then the sunbed covers have become very well used and also broken sun beds that are not replaced which on the odd accession the pool is busy there are not enough beds. Yes some tidying up around the general area wouldn’t go a miss but this did not effect our holiday. NOW FOR THE WORST THING … Our last night we were kept awake until 3am by the owner keeping the bar area open till 3am with music soo load that we could not get to sleep even after using ear plugs! Usually the bar closes at 10.30 but it seems a few guests wanted a party ! In the morning it became apparent that all of us staying on the top block were kept awake, such a shame on our last night. Lassi please be aware that their card machine does not work ever this means that when you arrive you will need cash to pay for your tax and the air con which for a 10 night stay will be around €100 in totality The hill is huge and we never walked up it, but be warned some taxis will not drop you back to the apartments as the road is too bumpy, in total we had 3 drivers refuse us. Would I visit again probably yes as Michael is amazing and the setting is beautiful.

The only reason this holiday was so good is down to Michael and the two young ladies who are all lovely and very hard working. I honestly believe the place wouldn’t be there without them running it. They cannot do enough for you and make everyday a happy one. Whilst the place is spotlessly clean … thanks to the girls the whole place needs some Tender Loving Care from the management. There are weeds everywhere and broken items, it just looks shabby. The pool area is amazing with beautiful views, however it would be nice if an effort was made to clean the pool properly. Michael is left to do everything mostly all day, he does it brilliantly. Probably won’t return unless some updating was carried out.

I stayed here last year and had a lovely stay - but this year felt completely different due to a few easily avoidable issues and the poor attitude of the staff. The room was a basement - which wasnt a problem initially until I noticed an awful smell coming from the corridoor outside my room (smelt like rotting sewage) luckily whatever this was it was cleaned on the second or third day. Not a great welcome though. The amount of mosquitos seemed unusually high even though I used plug-ins & repellant, plus kept all the windows/doors closed (only one had a proper mosquito net fixed). The hairdryer wasnt fixed to the wall which is pure lazyness (this meant the holder awkwardly dangled around whilst in use). One of the chair seats on the veranda was broken and if someone else in the building used a shower at the same time the water ran boiling hot with no pressure - then cold. The pillows smelt like musty sweat and were rock hard (I asked for another which was no better) also the blanket was stained. None of the tv channels worked but I wasn't really that bothered. On my second day I ordered a coffee at the bar (I work in hospitality so I'm always friendly to staff and happy to be on holiday) - the barman then proceeded to take make fun of me and speak rudely about me in Greek to the cleaning staff WHILST I was standing infront of him - untill he realised that I understand Greek due to the fact I lived and worked in Kefalonia in the past for 5 years! - I was given the coffee for free and he apologised but nothing warranted this behaviour, although I laughed it off and tried not to be offended it did leave me feeling quite uncomfortable and a little saddened. It must be amusing to him to speak badly about the guests when he thinks they cannot understand him perhaps? The only reason I've not given one star is due to the fact that aside from its issues, the room was clean & I had a nice holiday hiring a car and making the most of my time in Kefalonia. I work hard all year and save up to be able to enjoy a holiday once or twice a year, I dont expect anything spectacular - just to be able to have a comfortable and pleasant stay. This was neither unfortunately.

I had a great holiday ! very relaxing /quiet and chilled. All the staff were friendly and welcoming, which I expect from a family run business. My room was very spacious and clean and the pool side was beautiful. Yes there is a hill but the bonus is panoramic views which are stunning.