Hotel in zona Deer Park Heights Queenstown, Kawarau Falls

I stayed at the La Quinta Wyndham for 2 weeks in March of 2023. I didn't rent a car. The friendly staff went out of their way to teach me how to be able to travel around Queenstown New Zealand via the public transportation system. House keeping was excellent. They even put my dirty dishes in the dishwasher at times for me.

Siamo stati sul pavimento con una bella vista sulle montagne. Una volta chiusa la porta del patio, non poteva sentire gli elicotteri né gli aerei. Poiché l'aeroporto è a pochi minuti di distanza, la mancanza di rumore era grande. La cucina ha un frigorifero, lavastoviglie, piastrelle ecc. (anche se ci fossero 2 o 3 o 4 di. Sarebbe stato meglio se tutti fossero 4 di così non dovete lavarvi ogni giorno), tazze/pannelli, tostapane, caldaia e qualche tè/caffè. Anche un lavatrice di vestiti con la posizione destra, è un asciugacapsula. Sala da pranzo per 2 e 1 sedia da soli. Grande letto e buona camera per vestiti. Letto era enorme e confortevole. Lunghezza del pavimento della porta/ finestra di vetro per balcone che guarda le montagne. Sulla strada è attualmente vacante il terreno così privato e nessun traffico auto. Il bagno è comodo e grande doccia ma senza ferrovia a tovagliolo riscaldato. È a circa 5 minuti a piedi per gli negozi, tra cui un grande supermercato e alcuni locali alimentari. Il servizio pubblico di autobus è disponibile a Arrowtown o Queenstown ma è molto sporadica triste e i servizi sono cancellati. Ma ci sono voluti 18 minuti per arrivare a Queenstown e costare $2/adult invece di un taxi a circa $40! La pulizia della stanza era talvolta molto tardi nel giorno, ma non ci ha disturbato perché non ne avevamo bisogno. Il parcheggio è disponibile in avanti ma prima in arrivare. Quindi durante la stagione di picco immagino sia un problema. Cons: è una 15 minuti di auto a Queenstown, nessuna tovagliola riscaldata in bagno e parcheggio può essere un problema.

Our experience from check in was a bit disappointing. The assistant took ages to find our booking then rattled off a lot of information re parking etc. If there is a lot to be relayed please put it on paper and give it out at check in. Our plans the next day were shattered when we went into Queenstown and found that a running event-marathon etc was on. No parking, centre in gridlock. It would have been great if the check in assistant had given us that information (or a note could have been put into our room) to save us lots of stress the next day. Our room was clean but very small. Bed only in the room- no space for anything else, no table or chairs. There are shops and eateries within a short walk and it is close to the airport.

È una zona bella. Molto vicino all'aeroporto. Mi consiglierei di prendere nota del nome e posizione dell'hotel, poiché ci sono alcuni Holiday Inn a Queenstown. Ci sono stati confusi e ci sono stati fatti in modo sbagliato, e si diceva che non eravamo i primi a farli in modo da non essere stati mischiati.

Adorava la stanza che eravamo in. Aveva tutto quello che ci serviva. Bello pulito e moderno. Bello lobby. Struttura fantastica. Lavatrice e asciugatrice in bagno. Vicino all'aeroporto. Amichevole personale. Excelente prezzo. Vorrei che ci fosse tutto il viaggio, ma la prossima volta lo faremo.

Volevamo stare vicino all'aeroporto, a breve distanza dalla città, con facile accesso all'autostrada verso Te Anau/Milford Sound. Al primo arrivo, siamo entrati nel parcheggio e abbiamo notato quanto i parcheggi erano stretti e piccoli. Dopo un ascensore al lobby, abbiamo incontrato personale molto professionale e gentile. Andammo in camera che era bella e aggiornata, avevamo una vista magnifica, un piano piano spaziale, e abbiamo avuto un problema con il bacino, dove era bloccato quando siamo arrivati in camera. Mentre andammo a visitare Queenstown, un membro del personale sbloccò il bacino ma non lo pulì così quando siamo tornati, il residuo del bacino era ancora nel bacino. Uno sconvolgimento, e ironicamente un perk, era il piccolo balcone. La maggior parte del piccolo balcone era usato da un condizionatore d'aria. Il positivo è che avete una bella vista sulle montagne e Queenstown. Il letto era grande e comodo. Il divano, la zona di soggiorno e la cucina erano davvero belli. Abbiamo davvero goduto la doccia e abbiamo sfruttato l'acqua calda mentre la abbiamo. In generale abbiamo goduto il nostro soggiorno. I cookie DoubleTree sono sempre un plus.

Il hotel è stato molto confortevole e ha un personale molto amichevole alla reception. Kaycee ha condiviso le strutture dell'hotel e il modo migliore per arrivare in città via un taxi acquatico. La stanza dell'hotel era enorme e il bagno e il tubo erano un piacere. La zona dell'hotel è molto privata e le viste sul lago sono molto interessanti!

Booked a 6 bdrm apartment, in one room we found a pair of disgusting slippers under the bed, a pair of socks left inside the wardrobe, and a bath towel hanging behind the door. Window latches gone off 2 windows and tv in second lounge didn't work. To their credit they did fix one window and taped the other shut - note, sellotape does not keep a window shut for long... There are also no plugs to any of the bathroom sinks - it's pretty disgusting brushing your teeth and looking down the sinkhole at previous guests hair :( We went for the 6 bdrm apartment so we could all be together (& also booked a 2 bdrm for extra family), I certainly paid a premium for this as we could have got a couple of 3 bdrm places for a lot less. I did expect it would be overall cleaner and nicer than what it actually was so was pretty disappointed. The bathroom items provided are basic and no facecloths provided. Only 2 dishwash cleans could be done with what was provided in kitchen. No coffee sachets except decaf, and while there was a hot choc tin, it was almost empty and I’m not using something that many others have stuck their hands in. The dining chairs fabric is disintegrating and bits of the white material end up all over the floor (we would have like to have vacuumed halfway thru our stay because of this but there was no vacuum cleaner or broom). Nowhere on their website (that I found) did it say the apartment was over 3 levels – something my 75 year old mother did struggle with a bit, again this would have been a flag for us. So overall, it was handy being together but the apartment seemed old and tired and really not worth the price we paid. I did email the place to relay all my concerns, they have chosen not to reply to me. I also see on their website they only have reviews that they have sourced from elsewhere (I can't leave this there direct) so they choose the good ones...

“Sudima Queenstown Five Mile” -is in Queenstown, right? The name seems pretty clear. It’s shown as being in “Queenstown Central” which is in central Queenstown, right? The name seems pretty clear on that point too. Close to the lake perhaps, looking towards the mountains, near the Queenstown bars and restaurants? WRONG. WRONG. “Queenstown Central” is not in central Queenstown. It’s the name of a shopping centre outside of Frankton, next door to the airport, surrounded by massive carparks, supermarkets, K Mart etc and about 50m off the main State Highway 6A. Hence the “Sudima Queenstown Five Mile”, despite the name, is 7.6 km from Queenstown according to Google maps (or a $50+ taxi ride away, as I can tell you from frequent experience) and about as far away from the experience or the convenience of staying in central Queenstown as you can get. Close to the lake perhaps, looking towards the mountains, near the Queenstown bars and restaurants – in your DREAMS. Having booked in a hurry and taking at face value the name(s) described the reality, we were stuck at this hotel for three nights. On arriving we were given an “underground carpark pass”, meaning that as an elderly couple we had to park 5-10 minutes’ walk away from the hotel in an isolated underground location, walking through deserted carparks late at night or early in the morning. (As we were checking out, we discovered that the receptionist could have simply noted our car registration number and for the duration of our stay we could have parked in the massive carpark immediately outside the hotel door.) We were given Room 223 for our stay, which I found overlooked the massive nearby roundabout on the main State Highway 6A (meaning trucks would be audibly braking at all hours), with a view to K Mart, I went back to the desk and asked for a room away from the Highway. We were moved to Room 214. On entering Room 214, I discovered a woman lying on the bed, semi-undressed, on the telephone. I quickly backed out of the room and went straight down to reception, where I was told, “that’s odd, someone mustn’t have updated the system”. I went back to Room 214, knocked on the door and apologised to the occupants, explaining what had happened. All attempts to find another hotel to stay in were unsuccessful; there were no vacancies at such short notice. We stayed in Room 223, but tried to be out of the hotel as much as humanly possible. I had booked restaurants in Queenstown – full degustation menus with matching wines, for every night we stayed - meaning I couldn’t drive, and we consequently were paying an extra $100-130+ per night to go to dinner and return to the ‘carpark-hotel’. Had the room we stayed in been in a hotel located in central Queenstown then it would have been a pleasant experience, but what we experienced was simply awful. Might the name of both the hotel and the shopping centre mislead people who are booking a stay in Queenstown? I will leave it to you to decide.