Hotel in zona The Ewing and Muriel Kauffman Memorial Garden, Kaw Township

We paid top dollar for this hotel--even paying for concierge level (all they had left) event though we have complimentary access to the concierge room as platinum members. Where to start with the feedback? The decor was dated, the pool needed some serious TLC, the pillows were flat as a pancake, and the service was not all it's cracked up to be. My colleague and I had a 9:00am meeting a few blocks away, so at 8:30 we called down to front desk to request check out, bag service, and valet for 8:50 departure, and we headed up to concierge for breakfast. We arrived to lobby at 8:50--they had not even gone to get the car or sent anyone up for our bags (20 minutes later). Everyone seemed flustered and had no idea what was going on. We are the owners of a business that typically chooses Marriott... but we're questioning that after this stay.

Sono stato al InterContinental per gli ultimi 10 anni su frequenti viaggi di business a KC e mi rendo conto di essere stato incaricato di non pubblicare mai un recensione. Hotel terrifico con una posizione fantastica, vicino ai buoni ristoranti, le camere sono spaziose, le letti sono comodi, e il personale è molto utile e amichevole. Il IC è un'ottima sala concierge che offre l'Ora felice con Don e Desserts con Don.La calda e graziosa personalità di Don e la conoscenza personale di KC ti rendono molto benvenuti e a casa. Raro per un hotel avere un membro del personale con una personalità che si ricorda molto dopo che si lascia

This stay was one of the best experiences I've ever had, if not THE best. There's one thing that blind sided us that I have to mention for future guests, there is a $50 per night deposit fee, but of course you get it back upon checkout (unless you break stuff, then duh, you pay for it). Sure, the rooms are a little scuffed up, the hotel isn't completely updated, but that's what I liked about it. This plaza isn't all modernised like 90% of them nowadays, it has its ups and downs. But it gives the place charm. And I'm a 21yo woman! You'd think someone my age would want modernised, but quite the contrary. First of all, when we walked in we were greeted by amazing staff members who were patient with us when we transferred the funds needed into our bank accounts. After being checked in, we turned around and saw one of the most gorgeous lobbies you could ever see in somewhere like Missouri. The pictures they advertise doesn't do it justice! It feels like walking around in a mini resort. We asked to be put on the very top floor, but obviously since that was the penthouses they weren't available during my stay so we settled for the 11th floor (right below the penthouses). The view from our room inside the hotel and outside was phenomenal, there's a wonderful view of the city with a beautiful rustic old-timey balcony (which you can't access unfortunately, but I feel like if you could you would definitely get hurt). Looking down at the lobby felt like a dream with how spacious and unreal it looked. You could see the whole lobby, beautiful fountain, etc. It was amazing, not to mention the elevator is see through so you can see the whole place as you go up to your room. The atmosphere of this hotel was incredibly comforting as well. Everyone was so welcoming and accommodating the entire time. When we had an issue trying to connect our Playstation to the TV, the maintenance man was up there knocking on our door to help within a minute of making the call to the front desk about it. There are 2 pools and one hot tub, and unfortunately the deeper pool was shut down (I don't remember what for, but I know it wasn't anything to worry about). However the maintenance man for the pool came in and let us help him retrieve things that sunk to the bottom of the deep pool, it felt like a side quest, lol. After helping him, he let us swim in the deep pool but made sure to let us know not to let anyone else in there. It felt so personal and like he really appreciated our help! That's all fine and dandy, however, the bar is the place to be in this plaza. It's a cozy area tucked in the corner after passing by little french-like tables to sit at by the windows to the pool (it felt like we were sitting in Paris next to a pond to be completely honest). When we got to the bar, we were immediately greeted by the most amazing, kind, fun bartender I have ever dealt with. His energy radiated and created a comfy place for me and my boyfriend to relax and sip on some drinks. Ever

當地比較好的酒店，因為是商務出差，疫情前就是一直住在這裏。 整體環境滿意，酒店服務也很周到，時隔幾年的再次光臨。

Checked in on 10/4 for only a night. I could tell this was going to be a great stay when I met Alissa at the front desk. She was awesome! Great personality and happy to help and answer any questions I had (which were many after not being in KC for 40 years). The room was nice and clean and the hotel overall was very nice. But the main reason I'm writing this review is because of the great customer service Alissa provided. -GC

Convenient location if you don’t mind walking a little bit, clean, and friendly service. The city view from our room was spectacular! We loved The Link, which is the glass walkway that goes directly from the hotel all the way to Union Station. Very convenient. Then you can hop right on the KC Streetcar, which is the free trolley that goes all the way up Main Street. We also enjoyed the outside pool located on a lower building’s roof. I wish the hotel offered water for the guests in the lobby or at least a convenient place to fill up water bottles.

L'hotel era molto pulito e situato proprio dove volevamo essere. Il personale era molto amichevole e accogliente. Ci fu un servizio di navetta che ci portò dove volevamo andare in un raggio di 1 km.

Grande posizione, personale fantastico, bellissimo edificio.Facile accesso a piedi e trolley e un bel bar giù le scale

Dated overpriced hotel, many better deals to be had in the downtown KC area. After Marriott acquired Sheraton, they downgraded many members of Sheraton frequent guest program. As a result Gold members even the ones who ended up with lifetime Gold status receive very few benefits. Marriott points have very poor value to begin with. Gold status doesn’t even give you a free breakfast. In this hotel, it doesn’t even give you a free water. At least there was none in the room and no water was offered at check in. I had to find a CVS to get some drinking water. Elevator is weird. You’re supposed to choose your floor on the screen outside of elevator. There are no buttons in the elevator itself. The plaza in front of the hotel is being completely demolished and redesigned. No one tells you about that during the booking. The demolition work starts around 7AM and continues through the whole day, even on weekends. If you want to rest in the room bring the earplugs. Business center is a joke. It has one PC on the hall by ATM with no privacy whatsoever. I’ll stick with Hilton.

Sono rimasto a 21c negli ultimi 4 viaggi a Kansas City e è diventato il mio posto preferito per soggiornare. Il mio soggiorno più recente è stato il migliore ancora! Quando sono entrato, Annie e Jonathan al desk front erano molto amichevoli e personali. Abbiamo fatto un passo verso la nostra stanza dove abbiamo trovato che eravamo stati aggiornati in una suite con champagne sul ghiaccio in attesa di arrivare! La nostra stanza era la più grande che io abbia mai soggiornato e aveva una vista magnifica con pareti multiple per la finestra. Mi piace il fatto che il 21c è un hotel boutique, le camere sono sempre tranquille e l'atmosfera è molto rilassante. Non ho avuto la possibilità di mettere a disposizione la stanza Savoy, ma ho passato viaggi e il loro personale è sempre professionale e conosciuto e i cocktail sono deliziosi. Ho sempre sentito la sicurezza in questa zona a notte e il parcheggio lungo la strada è molto conveniente e ben illuminato. In tutto ciò ho avuto una meravigliosa esperienza e continuerò a rimanere a 21c Kansas City.