Morayme
22 luglio 2024
My partner and I stayed here for 2 nights with breakfast included and paid $1,200. The location of this hotel is awesome, it's only a few mins away from the 3 sisters and some local hikes. The room itself we found wasn't clean, finding rubbish next to our bed, rods missing from the bathroom including some black stains in the grout, the rain shower also looked a little unclean too....and the bed was definitely not queen as advertised but a twin size and was VERY uncomfortable, half the bed was slanting down. We did ask for this to be fixed, although there was some improvement the 2nd night, we didn't sleep well again for the 2nd night which meant making the most of our trip was difficult because we were so tired. I am so surprised that for a supposed luxury stay that has such wonky beds. I've stayed at Toronga Zoo in Sydney in a tent that had more comfortable beds than this place. The view is amazing from the room looking over the Valley but if you step outside, there's no privacy whatsoever as you can see onto your neighbours balcony and room, so we kept our curtains closed for the most part. The restaurant was excellent but the waiting staff were not very good at explaining the menu or how the courses were going to work. For a hatted restaurant I was surprised, perhaps they were low on hospitality staff. The food and wine was excellent and very much enjoyed it, you can also enjoy a drink in their lounge area in front of the fire which had a very good Ambien. The receptionist was the saving grace of the service who was very accommodating and friendly, she was an absolute super star grabbing us coffee from next door when the cafe was closed. All in all, the experience was OK, it definitely wasn't worth the $1,200 we paid, when we next return to the Blue Mountains, I would stay elsewhere for that kind of money.
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