Rena Apartments "by Checkin"

The staff are very friendly and helpful and the rooms are clean. However to say basic is generous the rooms have no facilities - the shower is the size of a sink and ours had no wall bracket, there is no tv, no WiFi in the rooms and you truly are a good 15 minute walk from everywhere. The hotel opposite plays very loud music until around 11pm most nights so you have to be relaxed about that as it is inescapable. We opted to pay for breakfast. You get a coffee each and a juice. There isn’t a buffet just what they bring you which is two eggs, tomatoes cheese ham cucumber olives and feta cheese. Every day. We only realised on the last day that we could request scrambled eggs or omelette rather than runny fried eggs. Again - the staff are friendly and kind and the pool area is pretty with nice flowers but that’s probably all I can say. Our best day was when we left Gouves by bus and went into Heraklion itself which is incredible. Bus services are brilliant as well really good and easy to use and the bus stop is close by. Gouves itself is very limited. There is one really nice bar called Island bar the rest are very touristy and nothing special. People are friendly, the sea and beaches are beautiful but the hotel is poorly located and very very basic.

This is real honest to god Greek apartments at its best. The rooms are basic but cleaned every day, fresh towels etc. the whole place immaculately cleaned from 6am every single day by the family who work ridiculous hours to ensure their guests are happy. Nothing is too much trouble. They are the epitome of Greek family. Every single person we met go there every single year. You can’t get a better review than that. We will be back 💞

What can I say, such a warm welcoming from the staff as soon as I stepped out of the taxi, such a friendly staff, Dina and the others would make sure that your stay is a memorable one. Would definitely come back here!

J'ai séjourné 10 jours dans l'établissement avec mes 2 enfants, le ménage a été fait tout les jours. On nous à régulièrement changer nos serviettes de toilettes et changé nos draps. Tout les matins l'extérieur est nettoyer et ranger au niveaux de la piscines. Les points encore plus positifs,la sécurité,le calme de l'établissement tenu par une famille très chaleureuse et notre appartement était super bien située très joliment fleuris .

Accueil agréable. Quelques soucis de compréhension car nous ne parlons pas très bien anglais mais des efforts de la part de nos interlocuteurs.